Instant deposit not working
Anyone else getting the message that they are not eligible for instant deposits?
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Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts
Combine Checks; Merge Multiple Checks on a $30K Check, 6 servers, 200 line items, to one check
Our restaurant bills regularly, 10K to 40K on a single check. Private Even Party and we are the host.Multiple servers are running this order. Cocktail orders. Water Orders. Wine bottle service.Each server opens a ticket while the table is in chaos mo...
Service Charge - Not Calculating Correctly
I was wondering if anyone else has seen this issue. A few of our locations over the last week or two have told us that our percentage-based service charges that we have created for gratuity have not been calculating correctly. We have Toast configure...
DoorDash integration Ticket due times
Hi All!I wanted to share some info I learned this week that may be affecting another restaurant out there!We have DoorDash Integration. Our online ordering/third party delivery is set for a minimum of 20 min prep time with additional rules set for ex...
Full Menu Export or Report Needed
Has anyone come upon, or know how to export an entire menu? Something that includes the Menu, Menu Group, Item Name, Description, and Pricing. I have yet to find anything that remotely resembles this, and it would be very helpful. None of the Menu Re...
Resolved! QR code ordering at a hotel - can guests add room numbers in mobile orders?
We have poolside QR codes at our hotel, and want guests to be able to use their room number as an option to pay. I understand that Opera may not talk to Toast in a way that would allow a guest to close themselves out, but I want a way for the guest t...
Reopening Shift Review Throws off Drawer
We recently had an issue where we closed out a servers shift review and put the cash she owed into one of the drawers. For various reasons we then had to undo the shift review. The next day, the drawer was showing that it was under. After spending a ...
Resolved! TOAST Online Order & Pay
I originally had the order and pay system set up to collect a payment each time they order however I want the guest to be able to order and pay as they go or settle at the end however after I made the changes in the system to a tab based set up it wo...
Utensil request by 3rd Party Online ordering
With the 3rd Party Online ordering such as Grubhub the customers are prompt if utensils are required. Prior to integrating with Toast we utilize the tablet, and it states if utensils are required yes/no. But with Toast we have the orders auto firin...
recurring reservations
Is there a way to make a reservation for a monthly meeting? I have a group that comes in two times a month, and I need to avoid having to put it in each reservation individually.
Catering Prep Tools and Kitchen Production Items
I have followed the steps to add production items to the menu and then have associated them with the catering menu items. I have added additional items for an order to the kitchen production items, however, when I go to run the prep reports, the onl...
Preventing small orders from Third Party Delivery services
We have had a few orders where someone has ordered 1 candy bar for $1.79 or couple of cookies totalling less than $5. How can we stop folks from ordering such small orders. We basially lose money on these order not to mention the waste of time and ga...
Recurring Billing via Credit Card
Hello! Has anyone had success using Toast to set up recurring billing via credit card? We are trying a new promotion where customers sign up to pay a monthly fee and receive what in essence is a gift card from us in a higher amount in exchange. We ...
NoSale Function
Hi, anyone know if there is a way to include the no sale button (or another till opening function) on table/seating screen rather than just on the quick order screen. Thanks
Integration
I have connected our 7shifts with toast via the integration. But our staff has not integrated into toast yet. Can someone help, please?
Labels
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AMA
2 -
Ask Me Anything
138 -
Best Practices
230 -
Cafe Bakery
8 -
Catering
26 -
Daily Closeout
60 -
Kiosk
40 -
Kitchen Display System
138 -
Menu Building
216 -
Multi-location Management
55 -
POS
61 -
Story to Share
36 -
Technical Question
477 -
Toast Go Handheld POS
88 -
Toast Integration
113 -
xtraCHEF by Toast
19
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