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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Service Charges - Exclude Items

I’m looking for a way to exclude certain items from having service charges applied. Specifically, we charge rental fees for some of our event spaces, and we’d like to ensure that service charges are only applied to food and beverage totals—not to the...

STAY and SEND Buttons, and Toast AI

Let me preface by saying, the powers that be, do not want coursing. Don't mention. PLEASE.Hi! Bug Alert! Wait, TOAST AI said it's not. Paint the picture of events:Entering an order, say 40 seats.Entered 38 salads (send but keep entering orders)STAY -...

PROTECTIVE CASE FOR TOAST 2 GO HANDHELD?

I purchased many toast 2 go handhelds for the staff.  However, recently 2 have been dropped and cracked along the case.  TOAST does NOT cover damage to the case.  I am looking for an OTTER BOX type protective case for the handheld.  I do NOT want a p...

KDS REPORTING

I wanted to know if there is a way to get better KDS reporting such as:Time of prep of itemsClock in as expo and see how you can measure his time of sending tickets What Items are taking too long to make or the one that are fast to make for me those ...

Missing some key features

Some things I have been trying to get implemented. Since we started using toast, heading towards our 3 year mark, there have been several ideas that I have seen pop up, from the old system as well as on the new toast community, I have been pushing fo...

Resolved! Modifer configuration

I's like to say I'm pretty familiar with configuring toast back-end, but I've run into an issue I'm not sure how to deal with. Our takeout-counter menu is also visible to the Online ordering option, we have combo sides and drinks as an option but the...

Resolved! Creating an app for my store.

Hello fellow peers. Im in the process of creating an app to help with Togo orders and such. Has anyone ever tried to do this. If yes how did you manage to get the app to send to the toast system. Is this even possible to do with toast?

PREAUTHORIZATIONS IN CANADA

Is there a timeline for this solution?It was mentioned while I was originally signing up my business and I was excited to share this with other venues like mine who were looking for a new pos solution with features like this one. 

Resolved! Voiding a unpaid order

Hi guys, I'm hopeing t have a way to void a "unpaid" order. My manager did not clock out and today I noticed on the summery it had one unpaid order, due to him not clocking out he must have missed it on his end. I need to know hoe to do this from the...

Resolved! multiple bartenders with tabs

We have a bar with multiple bartenders who open tabs for customers. Later those customers will order drinks from other bartenders to add to their tab. How do others handle that? Is there a way for bartenders to view other tabs (open tickets) from oth...

Toast Pay Card

Wondering if there is a link to any fees the restaurant incurs for using the Toast Pay Card for employees. Anyone have any issues when switching to this method?Thanks,Justin

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