Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Celebrating Valentine's Day

Celebrating Valentine’s Day at Community Taproom! Holidays are the perfect opportunity to create memorable experiences for our guests, and Valentine’s Day is no exception. To make the most of these special occasions, we follow a tried and true method...

Combo Meal Pricing

Hey everyone!Is there a way to set up a combo so that when a Kid’s drink and Kid’s entree are ordered together, the price of the drink is reduced? If just the drink is ordered alone, it then it would be full price. I know this can be done with combo ...

Resolved! chargeback

someone disputed a transaction.  I sent in their signed cc copy with the itemized bill.  I also have her being here on camera irate about our prices when I went over the prices with her.  she said she was taking it from my tip which you can see there...

Kiosk issues

We just purchased a kiosk and have been trying to get it to work for 3 months now. Support is no help and they just tell me to do the same thing over and over which doesn't work. The kiosk will not accept tap, apple pay it only accepts swipe. When i ...

Resolved! Chargebacks

I have a delivery customer that has made several fraudulent chargebacks that we have lost, but I'm considering pressing charges since we know she got the food (it was 5 deliveries to the same house, and my drivers know her by name). Does anyone know ...

lies lies lies

I have been contacting toast for week about a MAJOR disconnect with ubereats integration.  Ubereats orders not being accepted by TOAST POS,  So today, I found out that a ticket to escalate the issue has not been created. For four weeks, this issue ha...

Pizza Shop Printer Label Box

Hey Toast Team,I’d love to see an alternative printer option for pizza boxes that uses s While the current label system works for some, it can be inconsistent—labels don’t always stick well to hot boxes, and they can be costly over time.Option: Recta...

Tax exemption in Oklahoma

Hello all.  Pretty desperate at this point.In Oklahoma, if a guest is tax exempt then sales tax can be waived, but LBW tax cannot be.  We have to collect the LBW tax, regardless of their tax exempt status.  I'm being told this is not possible in Toas...