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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

routing configuration issues

Is there a way that we can set up our system to allow us to split our menu between 2 kitchens when were busy and 1 kitchen when were slow. I have set up different item routing, prep stations, service areas and its still not behaving like we want it t...

86 items

Got another one for Yall - Is there a way to remove 86 items from the online menu?  In other words - right now we still see them all and it says Out of Stock - it would be nice if they just disappeared all together.  Is there a way to do this without...

Menu Tree Report

Hi,      I have been hunting with no luck - I was wondering if there is a report that can be run that would show the Menu Tree?  Something that would show my entire menu - Modifiers, sides, etc. as well.  Now that we are probably 90% complete it woul...

Resolved! Invoicing Error

Hi all,     I have uploaded multiple invoices in Xtra and things are going well.  I have 3 though that are causing a hiccup.  When i go in to fix whatever error it has I have this message "is currently viewing this document. You may edit it once they...

Resolved! Mgr swipe cards

Hello community, I am looking for a refresher training on programing mgr swipe cards for comp access. Does anyone know where that training video or instruction might be hiding in Toast Tab help? Thanks,John

Resolved! Toast Gift Card Activation Receipts

The platform release notes for app version 2.80 mention setting up Gift Card activation receipts.https://doc.toasttab.com/doc/relnotes/techReleaseNotes2_80.html#techRelNote280GiftCardActivationReceiptIt says there should be a blue banner on the Gift ...

Resolved! New Kiosk UI having problems with Gift Cards?

Is anyone else experiencing issues with Gift Cards using the New Kiosk Experience?I've been getting reports of Kiosk screens freezing and getting stuck on the "Payment Processing" screen after customers try to use their Gift Card to pay.This appears ...

toast failed to pay sales

So my restaurant was open 1/3 and 1/4. I received a deposit on 1/6 for $6.95 missing the actual deposits for sales on 1/3 and 1/4. I called on 1/6/25 and they stated that it was sent on their end and to check with the bank as it was on the banks end....