Is it possible to copy and menu to another menu and make it a menu group without making a new menu group and copying each item from the menu to the menu group? We have a food menu, under which we have menu groups. However, when our menus were origina...
I am a Multi-Location Management (MLM) user.I have successfully created a new version of my Menu for another location.Now I want to add a new "Menu Group" to both locations.https://doc.toasttab.com/doc/platformguide/versioningAtTheMenuGroupAndModifie...
I have been trying to make the BOGO discounts exclusive (cannot be combined with other discount/BOGO discount). BOGO discounts can still be applied to the same check. Not sure it is because I do not set it up correctly or the "Allow with other discou...
Don’t forget to take care of your most important assets. Your Guests. And Guess what it costs you nothing. It's so important to utilize the data guests leave in order to drive repeat business and customer loyalty.There are so many great tools that To...
I currently do not have a kitchen printer. Is there any way to automatically print a kitchen order receipt at our main station whenever specific kitchen items are added to a check? I tried doing it but it's printing a receipt for everything every tim...
We have had several issues when closing a check when the card comes back as Authorized for the initial amount---then, when they add the tip and the server closes out the check, it comes back as Unauthorized. AND---the customer has left. We get stuc...
Why is the EMV Enabled button grayed out?
We have summited so many support requests and called so many times, but we are still not getting any answers a week later! Our 5% surcharge is charging as follows:check subtotal = 100 Service charge (5%) = 5.41Taxes (8.24%) = 8.70--> The service char...
Hi! I am looking for clarification on the "Takeout & 3rd Party Delivery" hours versus "1st Party Delivery". Does Takeout in this case, mean Toast Takeout? or just 3rd Party Takeout? If the former, why are these 2 lumped together (as 1st Party Take...
I know how to add a delay to my online ordering and our deliveries, but I can't figure out how to add a time delay to the Partners. We do not have a tablet from the partners, only the POS. When I spoke with the partners, they told me to speak with To...
Hello All - I currently use Teamwork by Spot On to do our scheduling for all three of our locations. We use a core 6-12 team members in all three locations so it's very important for all the schedulers to be able to see each employees availability ea...
Post hurricane Milton, we lost our tiki bar on the beach next to our restaurant. While it is getting rebuilt, we moved a mobile bar to its location to sell drinks from. My idea was to put a Toast POS terminal in there, connected to Wi-Fi to ring in...
Is there a way to see who and when updates are made, that don't require publishing? Looking for a way to see when a job is added and payrates are changed, for employees.
Our website's "ORDER ONLINE" button leads to a DoorDash Storefront page where customers can choose one of our locations for ordering. A few days ago, one of the locations stopped showing up on the Storefront page. Though Storefront is a DoorDash prod...
Hi, is there a way to customize the way the tip option displays on the POS that the customer sees? Would like to enable tipping w/o the customer going through tipping prompts and w/o being compelled to tip. Please advise. Thanks
