I have followed the steps to add production items to the menu and then have associated them with the catering menu items. I have added additional items for an order to the kitchen production items, however, when I go to run the prep reports, the onl...
I was wondering if anyone else has seen this issue. A few of our locations over the last week or two have told us that our percentage-based service charges that we have created for gratuity have not been calculating correctly. We have Toast configure...
We have had a few orders where someone has ordered 1 candy bar for $1.79 or couple of cookies totalling less than $5. How can we stop folks from ordering such small orders. We basially lose money on these order not to mention the waste of time and ga...
Hello! Has anyone had success using Toast to set up recurring billing via credit card? We are trying a new promotion where customers sign up to pay a monthly fee and receive what in essence is a gift card from us in a higher amount in exchange. We ...
Hi, anyone know if there is a way to include the no sale button (or another till opening function) on table/seating screen rather than just on the quick order screen. Thanks
I have connected our 7shifts with toast via the integration. But our staff has not integrated into toast yet. Can someone help, please?
Hey Toast Team,I’d love to see an alternative printer option for pizza boxes that uses s While the current label system works for some, it can be inconsistent—labels don’t always stick well to hot boxes, and they can be costly over time.Option: Recta...
Hey all!We are currently running 4 handhelds in addition to our 5 POS. We have a relatively large space, and our handhelds are constantly going offline, to the point that we cant use them. We have taken to assigning one handheld to each room and leav...
Hi, so we are based in Ireland. Most people here don't ever want receipts. We have managed to turn off automatic receipt printing on cash transactions (we get the print or not print prompt).. We cant seem to be able to disable auto receipt printing o...
New to Toast catering, but we have had several issues already! The catering sometimes shows up on POS and sometimes doesn’t. We had one with a service charge (service charge for caterer) that did not show up either. It was assigned to a generic to go...
Hi,We would like to know, if our Cash at the Safe can be controlled with Toast. Currently, we are using an excel sheet. I suppossed if we declare our Safe as a Drawer, we can Open it, Count money, add Pay Out or Pay In and Close it every day. I asked...
I'm having a strange issue where certain items aren't sending through to the kitchen. It happens sporadically and seems to only be happening to items under my "pizza" section. For example, I will wring through wings, a salad and a pizza but the pizza...
Hey all!Not sure if there is a way to do this, but I am open to any recommendations for how to structure this within the back end! For our spring specialty drink menu, we have a coffee drink called the Lavender Spring. This drink can be ordered as a ...
I have a new employee. I incorrectly entered her email and she never will receive my invitation. I tried to archive her and redo but this doesn't work. How can I correctJeffw
It's to my understanding Grubhub, Uber, and Doordash is not integrated with Toast for the prep time delays and throttling. I was told from a Toast expert I would need to call the 3rd Party Online companies to manually update. This will likely be a ...
