Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

KDS monitor

I want to put KDS in my kitchen but I have a hard time paying $900 for a 22" monitor.Seems very high seeing as they are going to charge a monthly fee on top of that.Not trying to be cheap but I can get a 22" monitor on Amazon for $75Input?

Item Routing

Hi everyone! Looking for a bit of guidance with item routing. We have a special menu group called Limited Time Beverages, which is used for both dine-in and online orders. When someone orders a drink from this group, it prints correctly at the drinks...

Reward Accounts

Hello,Is anyone having trouble with rewards accounts not showing in the order screen (either by change customer or look up rewards) but will show on the pay screen when you look under rewards?  I am not sure if I am missing something but if there is ...

KDS Issues

Is anyone else experiencing issues with their KDS. Specifically, we have noticed that orders are sometimes only going to the expo screens and other times only to the production screens. Additionally, there have been instances where orders are not sho...

Recipe changes

Hi there,I have a fairly short sandwich menu but I do offer different breads. Although I have the system changing the bread I want to know how it can change the ingredient amounts with the bread change? A half sub gets less than a full sub. A wrap ge...

Packaging Options Missing on Website

Hi everyone,I wanted to flag an issue we've encountered as of Sunday. One of our locations reported receiving online orders without the packaging option indicated. Our configuration is set to display the guest’s selection whether it is YES or NO. Aft...

Incorrect Table Number on KDS

Hi all!We've recently noticed an issue at several locations where the table number displayed on the KDS doesn't match the table number printed on the kitchen ticket. After some digging, it seems this happens when a guest is pre-assigned to one table ...

Resolved! Branded Mobile App

Hi! I am having SO much trouble with the Branded Mobile Apps and getting them ready to go live. I did finally manage to get it submitted for Apple, but my submission was rejected because of the "screenshots" I used for the iPad version of the app. I ...

Gift Cards as Payment for Catering & Events

I’m a little surprised gift cards are not available as a payment option for Toast Catering & Events, neither on the back end invoices nor on the guest’s end for invoices or online ordering. I spoke with support and they said the engineering team has ...

Resolved! Invoice Balancing

Got a hiccup in my invoicing.  Setting up item in our library, and when it comes to Meats that are sold by the case but priced by the pound are giving me fits.  I have added a screen shot of the inventory side.  It just is not making sense when we lo...