I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
Hello, We are a FEC (Family Entertainment Center), we have bowling, laser tag, arcade, a full-service restaurant, host children's birthday parties, corporate events, wedding and receptions many different types of events. For the children's birthday ...
Hello, Is there anyway to save a guest name and any other info you have on them to add them to an 86 list that flag them when they are pre-autherized? If not can that be added at some point? It is not feasible to have all our staff be familiar with t...
Anyone else have linked credit cards that are linked to other guests credit cards? Had an Owner who is not part of Lotalty swipe his card and someone else's account popped up. What is the best practice to get rid of this. Toast says there is nothing...
Hello, Can we create custom deal for retail where we can all items under one name (Month name) and add multiple items and their deal?
Is there a way I can modify the footer to show "*All hours are subject to change based on demand & staffing" somehow? I have service hours defined (Lunch, Dinner, Bar Only) with Availability schedule published, but I would like to show this? I can fi...
Hi Everyone!With the world cup about to kick off, I am curious what others are doing in their restaurants for the world cup! We are offering a few Team USA jersey give away raffles during the tournament. Is anyone else doing anything fun?
We would like to see a customer facing screen be able to connect to the 20 inch kiosk so the customer can see what they are being rung up for, can add a tip, etc.
It would be nice if guests could select "no" for ingredients they don't want. Right now they either have to make a special request, or they can select the ingredients they do want, but our kitchen has to decipher what is missing in that case.
Hello Toasters! Reach out to see if anyone else is experiencing the same issue we are with the rewards program.The error occurs when a guest redeems multiple rewards on the guest-facing screen that exceed their total point balance. The system initial...
Hi everyone,I wanted to share our experience with Toast and see whether anyone else has dealt with a similar situation.In July 2025, our company signed up with Toast and paid a £500 deposit plus an initial payment of £195.60. During the sales process...
We have 3 locations and customers are constantly ordering to the wrong location by pressing the wrong button. Is there a feature that states once you hit a location it then prompts you… “Are you sure you want to order to XYZ location? Yes or No?”
Were any of you sold 24/7 support? That was the understanding we've been under since we signed up with toast. Tonight we had an issue where when we were closing, all of our devices were in an endless sync data loop No worries! I called Support. Was ...
Looking for help.Our restaurant has set up suggested tipping with percentages at 20%, 25%, 30%. When we print a receipt from the terminal, the receipt mirrors what we have set up. Unfortunately, both our handhelds reflect much lower percentages (3%...
i have different ways of selling the same protein. 1 would be a dinner, 1 would be an add and 1 would be a'la carte. What I want to be able to do, which i have done on other protein items that do not have a half size for different menu options, is b...
My drawer has been short since I started register and I noticed today its a few cents off of the tip amount so I was wondering when taking tips out am I supposed to be pressing a button for that so the machine recognizes its gone?
