I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
About 10 days ago Toast changed the way online orders through Toast are handled so restaurants can no longer update orders placed via Toast Platforms, online ordering and Toast Locals, similar to DoorDash and 3rd party orders. So if a customer plac...
I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
Hello, I wanted to ask about the Upsell on GFD beta in test kitchen. I saw it in August and joined the waitlist for it and never heard anything else. I have now noticed that this is gone. Has this feature been implemented in Toast? If so, I can't fin...
Hello peers,I have 4 locations in my toast account and I believe everything is set for multi location but on the website builder i do not see an option to enable the online ordering page to be for multiple locations. How can I enable this?
Has anyone been able to find a work around when designing the branded mobile app for the "re ordering " button on the home page ?? I have a nice video background that gets covered by a big button that should be tiny in my opinion.
Hi All!I am interested in having a QR code at our tables that would direct a customer to leave a comment ( comment card style). I don't necessarily want to direct them to do a google review.Is there a way to do this and direct them to the guestbook u...
Is there a way to override Seat Numbers and manually adjust? We had a Hockey Team/Parents (60 people) come in and wanted to use the players jersey number to distinguish between family checks as parents were sitting at a different table then the kids....
Looking at utilizing offer codes. I see that you can make offers available for a set length of time, certain days/times, or just a single use. Are there any other parameters that can be utilized for a code's availability? Codes that can be more targe...
I have email and SMS marketing. I have never been able to use them fully. I especially have lots of issues when editing my emails. It seems they have a beta version now that does not allow for image or message editing, and when I switch to classic, i...
Hi I use Toast delivery and have been pushing my customers to use it instead of third parties. However, it has been taking one hour for food to be picked up. Customers are calling and complaining, and this has also compromised food quality. Has anyon...
Interested in your thoughts and practices on employee documentation management.There is a section in Toast Payroll under each employee profile called Quicknotes.We have found this to be extremely valuable in that we can log in one spot, that is an ea...
Hey,just wondering what people in the UK are using for loyalty as we don’t have access to the US loyalty add on. Any ideas would be appreciated. thanks
Hi All, Our receipts started printing with an apple pay advertisement at the bottom of the receipt. It just started today. I looked in receipt setup but I can't figure out how to remove it. Does anyone know how to get rid of this?Ideally, I don't wan...
A delivery option was added to our Google ordering options by a provider using the name "Locally Delivred." (spelling is incorrect on purpose). This provider doesn't exist as far as we can tell and was given no authorization to offer delivery throu...
