I currently do not have a kitchen printer. Is there any way to automatically print a kitchen order receipt at our main station whenever specific kitchen items are added to a check? I tried doing it but it's printing a receipt for everything every tim...
We have summited so many support requests and called so many times, but we are still not getting any answers a week later! Our 5% surcharge is charging as follows:check subtotal = 100 Service charge (5%) = 5.41Taxes (8.24%) = 8.70--> The service char...
Post hurricane Milton, we lost our tiki bar on the beach next to our restaurant. While it is getting rebuilt, we moved a mobile bar to its location to sell drinks from. My idea was to put a Toast POS terminal in there, connected to Wi-Fi to ring in...
We currently add a mandatory 20% service fee to all in house orders.If a guest pays with a gift card, the gift card automatically applies to the service fee as well as the rest of the check. Our policy is that the guest must pay for the service fee o...
Consolidate Modifiers is a great option to have enabled for people who want double/triple the selected modifier (where duplicates are allowed), for example "2x Horseradish". The problem we've run into is that when combined with a pre-modifier, the pr...
Hi There, I am looking for insight into a minor issue we are finding with out auto-fire device for online orders. Normally the ASAP orders fire just fine, and print out right away. However, seemingly at random, we will get a batch of 6 orders printin...
Trying to use the new packaging preferences options but they don't seem to show on KDS/Orders Hub/Receipt when Curbside is selected, though it does show the option to select preferences during checkout, is this a known issue?
Does anyone know if there is a way we can have a pop up response appear when we add items to the customers order? For example, after adding a meal to the transaction, I was hoping if there is a way a pop up would appear with the message "Did you offe...
I'm looking for a way to make the header margin larger on receipts, so that when our staff prints to-go and delivery receipts and puts them in the rail, the rail does not cover up the large order number at the top of the receipt.Toast Support states ...
We need to take reservations further in the system than it currently allows.
Is there a way to disable the "house drawer"? We do not use this and it just causes mistakes when someone chooses it by accident.
Hey there! Quick question (I need a response ASAP), we are doing a fundraising night tonight, and the set up is that 15% of sales are donated of sales if the customer mentions the event. So like they order and say I’m here for “X Event”. Is there a w...
We are unable to close out some checks because we have gotten the following error message… “Error validating loyalty account”. Has anyone seen this before and can you tell me what the solution was?
Has anyone seen an increase in in-disputable chargebacks? We are getting wrecked by these currently with one or two a week. I always submit a signed physical receipt and still lose the dispute. Ideas?
