I have been contacting toast for week about a MAJOR disconnect with ubereats integration. Ubereats orders not being accepted by TOAST POS, So today, I found out that a ticket to escalate the issue has not been created. For four weeks, this issue ha...
Hey Toast Team,I’d love to see an alternative printer option for pizza boxes that uses s While the current label system works for some, it can be inconsistent—labels don’t always stick well to hot boxes, and they can be costly over time.Option: Recta...
Has anyone seen an increase in in-disputable chargebacks? We are getting wrecked by these currently with one or two a week. I always submit a signed physical receipt and still lose the dispute. Ideas?
SpoilerEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionWe ha...
Has anyone come up with a good workflow for breaking up large orders into smaller tickets for the kitchen, but then consolidating them to one ticket for payment?We typically get large groups of 40+ that I would like to be able to break into smaller g...
Hello all. Pretty desperate at this point.In Oklahoma, if a guest is tax exempt then sales tax can be waived, but LBW tax cannot be. We have to collect the LBW tax, regardless of their tax exempt status. I'm being told this is not possible in Toas...
Hi, there-- wondering if anyone has had issues with the odd credit card transaction remaining incomplete after swiping/tapping/dipping a customer card. It happens intermittently and I can't figure out what the common thread is between the transaction...
On our online ordering tickets, the menu items are not organized. They show up as the guest orders them...they're all over the place. We have "Hot" and "Cold" sandwiches as well as soups etc and it's harIt would help us immensely. Any help would b...
Are item fire/send times visible on Toast web for historical checks?Live checks will provide a fire/send time but I'm unsure if this is recorded and accessible on historical checks.Thank you
HiI've had this feature with 2 prior POS's that I have used in the past. Aldelo (A PC based product) and Revel (Cloud and IOS based). Revel didn't have this feature when I first got engaged, but they fulfilled it a week before I went live. That was r...
It's a takeaway restaurant. I want to add an order number to the receipt the customer receive, what should I do?
When we split a table say 4 ways when accepting a payment, Toast For e.g.… say the total is $20 20/4 = 5 each The system gives this number; then after we charge for one person, it shows $15 remaining, which is correct, but ODD. Instead, it should act...
Wondering if anyone else has a solution to this issue. We have groups that order from us regularly and e-mail their orders into management. We use Toast's invoicing feature on the web to punch in their orders and send out an invoice. It works great, ...
I am currently not able to apply multiple different discounts to a single check and I can't find if it is a toggle on the back end or not? For instance, if I want to comp a entire entree from a check and then comp that same check/table 10%, I can no...
Good Morning,I have a dilemma regarding the modifications and stock quantity of pastries. If I have a stock of 50 croissants and we have a modifier for breakfast sandwiches that allow for croissants to be used to substitute a bun, we have to manually...
