Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Pizza Shop Printer Label Box

Hey Toast Team,I’d love to see an alternative printer option for pizza boxes that uses s While the current label system works for some, it can be inconsistent—labels don’t always stick well to hot boxes, and they can be costly over time.Option: Recta...

Stealing

Hello, I noticed my manager started changing everyone’s time entries to their benefit. Has anyone experienced this ? What would his benefit be ? Get money under the table ?

Recurring Billing via Credit Card

Hello!  Has anyone had success using Toast to set up recurring billing via credit card?  We are trying a new promotion where customers sign up to pay a monthly fee and receive what in essence is a gift card from us in a higher amount in exchange. We ...

NoSale Function

Hi, anyone know if there is a way to include the no sale button (or another till opening function) on table/seating screen rather than just on the quick order screen. Thanks

lies lies lies

I have been contacting toast for week about a MAJOR disconnect with ubereats integration.  Ubereats orders not being accepted by TOAST POS,  So today, I found out that a ticket to escalate the issue has not been created. For four weeks, this issue ha...

Chargebacks

Has anyone seen an increase in in-disputable chargebacks? We are getting wrecked by these currently with one or two a week. I always submit a signed physical receipt and still lose the dispute. Ideas?

Tax exemption in Oklahoma

Hello all.  Pretty desperate at this point.In Oklahoma, if a guest is tax exempt then sales tax can be waived, but LBW tax cannot be.  We have to collect the LBW tax, regardless of their tax exempt status.  I'm being told this is not possible in Toas...

Incomplete/Uncaptured Credit Card Payments

Hi, there-- wondering if anyone has had issues with the odd credit card transaction remaining incomplete after swiping/tapping/dipping a customer card. It happens intermittently and I can't figure out what the common thread is between the transaction...