This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

ONLINE ORDERING UI OPTIONS

I was wondering if there is a way to select "Online orders only" when you change UI settings instead of the changes carrying it across to order screen here at the restaurant? I've had Online orders that used the "Special Request" button for things th...

Tip Suggestions - By Dining Type?

We would like to have different Suggested Tip Percentages for Take Out/Online Orders than Dine In Orders.  We have the suggested tip percentages of 20%, 22%, and  25% and these amounts are great for dining in, but are a bit high for Take Out orders. ...

Kiosk

We've been having issues with our kiosks. Recently they have updated to a newer version thats more user friendly. But we have scheduled menus and they do not switch over at their designated times, unless we manually exit out of the Kiosks and go back...

Customer Accounts

We are looking for a way that customers can create an on-line account and put money on there to use as payment for orders.  We have a small in-house cafe with not a lot of outside sales unless guests come to our building.  Most people will order thro...

Ordering to wrong location

We have 3 locations and customers are constantly ordering to the wrong location by pressing the wrong button. Is there a feature that states once you hit a location it then prompts you… “Are you sure you want to order to XYZ location? Yes or No?” 

Resolved! Phone number on online Ordering site

Hello, The following is our Online ordering site.https://order.toasttab.com/online/ajs-deli1-789-ne-5th-stWe would like to be able to add our Phone number and have it show up  clearly on the home page.How can we turn that on or add itThanks for the h...

How are you using Toast Websites?

Are you using Toast Websites, yet? If you're not yet, no sweat. You can build a customizable website designed for your restaurant in minutes and update it in seconds. It makes it easy for your restaurant to get discovered and build guest trust, helpi...

Auto Tip Applied to First Party Delivery

We are a private RV and Park Model resort which offers delivery from our on property restaurant to guest sites. We use our own delivery drivers and do not deliver outside of the resort. I have turned off tipping, auto tip and even set the tip to 0%. ...

Used Loyalty Gift Cards

I've got a short stack of physical gift cards that have been determined to be connected to a Loyalty account. The first one has a hefty amount of activity on it. Is there any way to find out who the card belongs to? We use phone numbers for sign-up b...

Utilizing Offers

Looking at utilizing offer codes. I see that you can make offers available for a set length of time, certain days/times, or just a single use. Are there any other parameters that can be utilized for a code's availability? Codes that can be more targe...

Rewards for Referrals

Are there any plans to create a referral system like credit card referral links?  Each Loyalty Member has their own referral link (which can be turned into a QR code) to share.  The restaurant would then control the rewards for grantor and grantee.  ...

Top Contributors
View all