Refunds with rewards points
‎01-16-2023 11:48 AM
If I issue a refund and part of the check was paid for with rewards points, will the points return to their account?
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Order & Pay
2 REPLIES 2
‎01-16-2023 12:33 PM
I have never refunded a check with rewards yet, but they do return on voided orders, so I assume they should with refunds as well.
‎01-16-2023 02:46 PM
Yes just like when you void the payment it lowers the rewards balance.
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