Is there away to connect a secondary monitor to the existing KDS to duplicate what's showing on the screen? The days that we are short an expo, or they are busy running food, the KDS is being turned back and forth for kitchen staff to see what's next...
Hey Toast Community! This is a friendly reminder that on January 30th, all Toast Customers will be seamlessly transitioned to our New POS Experience! We understand that change, even when beneficial, can bring questions and feedback. Hence, we have d...
Is it possible to remove the dining option from guest checks? Currently, one of our dining options is "On the Fly". We would prefer if that wasn't visible on the guest check.
How do you manually enter a credit card number for payment in the new toast experience? I spoke with two Representatives from toast and they could not figure it out.
Hi everyone!One of our locations recently started having problems with their thermal Epson L90 printer, specifically when the label prints, it prints blurry. The manager of the location cleaned the printer, ensured the paper roll was set up correctly...
Is there a way to allow customers to place an online order (future order) for pickup on a specific date in the future (day before Thanksgiving and day before Christmas), and only for certain menu items? I plan to start taking pre-orders for Thanksgi...
Hello all we have had some issues with people starting tabs in which we keep the cards but at the end of the night after they have left whether the card is locked or no funds available it declines and now i am stuck with an unpaid order. Any suggesti...
We were really happy to see that some of the posters on this community board's suggestions were made real by TOAST by introducing a way to record food waste each day. It does work and was simple to set-up.However, we were just so surprised today to ...
Hello Community, Has anyone figured out a way or if there's a setting to not allow a shift review during the employees shift? The staff walk around the entire shift constantly looking at their shift review rather than keeping up on shift work etc.An...
We are having discrepancies with expected deposits. Amounts are either over, way over, short, or way short.
It would be very beneficial to enable a feature where we could hide a specific menu from specific labor types or employee roles. Ex. Hide a dining menu from cashier labor type.I haven't seen any settings to toggle something like this. If there is one...
There are many occasions on a nightly basis where a driver will run their shift review, and the tip from an order is missing from their credit tip audit. The order number shows under the credit tip audit, but the tip says 0, but when you print the re...
Why does it say at top of server sales report cash left in drawer for only a couple servers. ? They make their own change from personal bank ?
We are trying to see if there is a work around for this situation... The restaurant is a very, very busy Lobster Pound. We offer chowder appetizers that are set up as menu items (Fish Chowder, Lobster Stew, Clam Chowder). However, we also have an ent...
Hi everyone!Does anyone know how we can sign a guest up for our loyalty when they don't have a check? Specifically on the POS? I know guests can sign up online, however, we have run into scenarios where a group comes in, one pays for the entire bill ...
