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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Deposit Delay

Is anyone experiencing a Toast Credit card Deposit delay ? and it has been happening quite often wondering what's going on, customer service doesn't have an answer ? it is becoming a anno

86* OUT OF STOCK ITEM STREAMLINE

Is there a quicker way to mark an item out of stock , and have it out of stock on all 3rd party menus as well ? Right now we have to go into each copy menu and manually 86 the item which takes a lot of time.And secondly can have a time frame option s...

Group by Plate?

Can a Group by Plate setting be enabled in the KDS? We have it on for printed tickets -- it doesn't make sense that it isn't available on KDS. Perhaps I'm missing something?

Wine List

Looking to build a wine list that the guest can see and order from but has additional details (besides the tags) Like vineyard, varietal, food matching suggestions, style and characteristics. I would like to have a picture for each item. I would like...

Resolved! Loyalty Settings Locked?

I'm trying to change the settings of our loyalty program, specifically the fraud alert setting, but its not allowing me to change anything.  The button are greyed out and aren't doing anything when I try to click them.  What do I need to do to change...

3PO Integration for virtual kitchen

I signed up for a 3rd party integration package for my virtual kitchen and was told it could be done back in April of this year. It is August now and I can't get any reply from Toast on setting it up but they are sure as hell taking my money each mon...

🥂Your Guide to Seamless Onboarding 🥂

Hey Community! I'm thrilled to introduce a quick summary of our complimentary onboarding resource hub tailored for newcomers to Toast. Consider this your manual to onboard with Toast! For a detailed exploration, [click here]. Feel free to share your ...

Rob | Community Manager
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Toast Ideas Hub/Feature Requests

Hello to all,I am just wondering where we post our ideas and feature requests that we originally had on the Ideas Hub or if they transferred them over somewhere in here? I had several features I had posted and several others I had liked that I really...

Ticket not bump-able

Hello fellow Toast users I have a ticket that cannot be bumped from the KDS screens— neither the ones on the line, nor the expo one. There are other items from the same table (different tickets and check numbers), that CAN be bumped. Help! Thank you,...

Cash Discount

Hey Everyone,   Does anyone know if there is a way to put a discount on the payment screen instead of hitting a discount on the order screen? I'm trying to find a loophole to do an easy cash discount button but I know it would be easier on the staff ...

POS reporting

We have two daily reports that conflict. The Order summary report shows cash due as equal to entered, however the accounting report shows a shortage. Can you help me understand the reason behind this issue?

Change Bag

My company uses drawers for typical purposes.  However, we also have a change bag in the store full of coins and smaller bills to make change for the registers.  This money is basically unaccounted for.  Is there a way to set this "Change Bag" as a d...

Resolved! Toast 3rd Party Integration Issues

Hey Toast Community,I'm in search of advice regarding the direct POS integrations with Uber Eats, DoorDash, and GrubHub. We have direct integrations through Toast for all partners and recently have been noticing high amounts of missed orders causing ...

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