Looking for input in regard to the below situation and best practices. Here is the example we are working with:Server rings in a loaded taco, but the kitchen accidentally makes it as a regular not loaded.The customer is given the option to have the t...
We had a customer who left with their signed receipt which had the tip amount on it. They left the receipt in an envelope the next day with an apologetic note. Obviously, our payments batched overnight. Is there a way to adjust this tip on that payme...
So I am trying to figure out how I would do buckets of beer where I don’t charge them the price of the beer just the for the bucket price and still have it count towards my inventory. Anyone have suggestions or a way you did it?
Aloha
HelloThis is Tenno sushi Accounting Team,There's an amount $1106.21 (Toast inc STW5P4S9S0) transcation went out our account, but I tried to check it on the toast website, but it's hard to check the amount Please check what the amount was used
Apparently there is no option for customers to enter Promo Codes when using Google Ordering? Even when Toast is selected. Does anyone know anything about this?
I created a new type of Discount (Fixed 100% off Check), saved, and published. But its not appearing on the POS under the discount options. Anything I may be missing?
Hello,I'd like to know if it is possible to do 2 things: assign specific menus to specific areas I'd like to have Happy Hour menu available only at the bar for people that use QR codes while sitting at the bar. I was told by Live Help agents that was...
I'm trying to implement a Service Charge of 1.00 for Online Orders Only. Toast Customer service is telling me I can only apply a service charge to Delivery or Take Out Orders and I need to put n a feature request. This doesn't make any sense. There h...
Hi everyone, I am new here and never owned a shop or restaurant. If I need cash in my cashier drawer for my business, how much do I need to prepare, and in what bills?What is the best way to make sure my staff doesn't steal the cash from me? Any tips...
Anyone know how to do a blind drop on Toast? Meaning the person that does a check out after shift, does not see cash totals in their report? Toast has a blind drawer but it still shows cash in hand at end of shift report
Here are some tips to quickly troubleshoot your printer issues! If you're experiencing difficulties, start by power cycling the printer: turn it off, wait 30 seconds, and turn it back on. Next, ensure all printer cables are properly seated by unplugg...
Hello,I am looking for help with Mobile Order & Pay item routing. To give context, our style of service is slightly different than most. We have servers on the floor at all times, interacting with guests and placing orders through a Toast Go 2. Our s...
Can you tell me (1) current best practices and (2) future plans for event rooms and spaces being booked?
I have been trying to find a way to get inventory control for an item that is used on several menu items. We just opened a new BBQ restaurant. We use several of the cooked meats on various menu items. For instance, brisket is used on a brisket pla...
