Hi - I recently started using Shogo to integrate Toast with Quickbooks. I'm having difficulties with how to map tips. We payout all tips (cash and non cash) tips at the end of each shift utilizing a tip pool. Where should those be mapping to in quickbooks? I noticed that they are currently all going to Cash on Hand - but they all show up as debits. Shouldn't there be a corresponding credit? Or do I need to make a journal entry each day? Also, my servers select "no cash drawer" when doing their shift review since tips come from the back office safe. But Shogo is listing not only the tips they show during shift review, but is also creating a separate entry into quickbooks showing all non cash tips ( and again mapping to cash on hand). So effectively I am showing double tips being debited to cash on hand. The rest of my mapping seems fine - but I can not figure out how to make these tips come out right. Thank you!
