Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...
When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes. Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...
Hello Toast Community! My name is Alex Curley and I am the Chief Operating Officer at Palacios Murphy, a multi concept restaurant and hotel hospitality group based out of Houston Texas.I have been in restaurants for around 30 years and have worked fo...
Remember the long and dreadful days of Monday morning payroll? If you were running restaurant ops 5-6 years ago you will know exactly what I am talking about... The: chasing signatures, and double-checking tax forms, or wait... THE FORGOTTEN CLOCK O...
We use Toast Payroll + Tip Management and I am trying to find guidance on how processing a refund would effect tips owed to an employee where the refunded amount includes a tip. We pay our employees tips owed with their wages on payroll every two we...
Hello! We are in the process of setting up Toast Tips Manager. We set up a policy use order as the time interval. Our servers tip out bartenders based on 5% of alc bev net sales. When we previewed the tip pool report, we noticed the sales amounts at ...
Hi Toast Community, Carrisa here with Toast. Staff training, hiring, and retention are often cited as top challenges in running a restaurant. We’ve put together materials to help you establish employee rules, create custom training for your staff and...
Hi All. I am wondering tis there is a way to require all checks be closed before a server review can be ran? This would eliminate any open checks at the end of the night. Thanks so much,Amanda
Does anyone know of a way to filter orders by the device ID that the order was placed on?I've got a random open/unpaid check from Tuesday on a check that was actually paid and closed on Tuesday. It looks like the ticket populated on a handheld yeste...
Anyone else have a growing pile of receipts from declined at close checks from incremental pre-auths?Or even worse, could staff someone part time to answer phones and explain how preauthorizations work.Toast is by far the best for our operation, but ...
Hi I have certain spirits on at the moment on a size price. Single is £3.70 and between 12pm and 10pm each day the double price is £10. How do i set the price of the double to change after 10pm?Many thanksHelen
Hello, I am trying how to see a servers shift review from the back office. Specifically one report that shows the servers sales, amount in tips they are owed for the day or amount of cash they owe the restaurant.
I have a breakfast/brunch QSR concept in Houston that is almost 9 years old. I have been using Toast Payroll for many years now, starting with my first location, and now we have grown to three with around 70-80 employees. It can be a lot, but I feel ...
Hey all, we are looking at creating a program for our team where each month we load an assigned gift card that is unique to an employee with a predetermined monthly allowance. The idea is that we want our team to also be our guests and experience din...
When I registered, I entered my home address as the destination for the POS system. Then, I noticed that it was appearing at the top of my website (incorrectly). My intention is to show the location of the store up there, not my home address.I seem t...
