Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...
Hey everyone, looking for some help with something I've never really tackled before - Cash tips.Currently, every week, for non-cash tips, we have an in-house tip aggregator that pulls the Payments report and the Time Entries report from Toast and cal...
When entering open items the price doesn't print on tickets... Also, transfers don't have to be accepted. It's almost like a force transfer. Both of these scare me. Any current fixes or ideas?
Good morning, We are not sure about the best practices with digital receipts. I talked to Support and was not satisfied the answer I received, so I am hoping you all can help me out.Can a server changes a tip amount on the POS for a receipt that was...
Hi all! New to Toast and have the following questions.1) It's a bit confusing for our staff to see prices for the same item listed as wholesale and retail. Is there a way that they can only see retail and we can enable wholesale prices only when deal...
Is there a way to run a sales summary report for specific days of the week? We like to compare Mondays to Monday, Tuesdays to Tuesdays, etc. The only thing I've found is to download the sales summary daily, then build my own database, This seems cr...
Hi All I’m trying to insert my Google Tag Manager but only see the google analytics field.Anyone know where I can insert my GTM code?Were doing Online order Thank You page tracking, Table Reservations/Korean BBQ table reservation tracking, etc.Maybe ...
We offer one free menu item and one free drink to Veterans on Veteran's Day. They can get any menu item, and any single drink (no beer flights, pitchers, growlers...). I set it up as an item comp, which works on multiple items as I'd like, but it pr...
When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes. Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...
Support Chat function has disappeared from Toast Web. All links for support lead to "Chat on the Toast Now APP!" The blue chat button is GONE.I don't want to have a support chat on my phone when I'm working on the problem on my computer.I can't even ...
Looking for advice or guidance from a Toast Expert? Join an Office Hours Session and speak to a Toast Trainer live!What are Office Hours? Office Hours are hour-long, virtual sessions for up to 10 attendees. How often are they hosted? General sess...
I've had several issues with Toast overcharging us for software/ handhelds and duplicate charging at several locations. It's been an absolute NIGHTMARE to get billing involved in these cases and the cases keep disappearing from "My Care Cases" feed. ...
Hi! We found an employee (server) had changed the job permissions using a manager's number. We also found the same server edited multiple menu items, changed the service charge percentage and other items they didn't have authority to do.My question i...
Hi Toast Admins! I got an email from a company called Clozd that asked about doing a survey on behalf of Toast. Is this legit or spam?Thanks
I have recently set up production counts for my menu and I am loving it. We often have 20+ top tables and this makes them easier to organize. Is there anyway to get production counts on the modifiers. For example If they have the choices of gr...
