Opera/ PMS
Hello,We use toast in the restaurant and opera for the Hotel PMS. The night auditors have to manually post our cash sales, is there anyway to get the cash sales to flow to Opera?
Showing topics with label Best Practices.
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VAT on modifiers
I have a combo meal which has a mix of items that are vatable at standard rate 20% and items at zero rate for takeaway. For example a cold sandwich (0%), fries (20%) and a cake (0%) for a set price.I have it set up so you click on the combo and it th...
Looking for help with Jobs and tips not going where they should! Help pls!
I have fast casual burger joint. I setup my toast jobs up as all ""cashier" as I was instructed to do for my employees. My issue is with credit card tips if staff is working in the kitchen expediting logged in as " cashier" that tips aren't going t...
Tax and delivery fees are not matching up between Toast and 3rd party online ordering
Sales tax isn't matching:Delivery fees aren't being pulled from GH: Toast's 3rd party integration seems to ignore the tax and delivery fee fields from Grubhub and Uber Eats. It makes accounting a nightmare. Please fix this soon...
Could issue status reporting be slightly improved?
When I open issues, I see an email like this. Did we fix it? 13589507It would be soo helpful if it can include at least a meaningful subject line? Having to open and see what the issue is for each email is just painful.
having to clock out after shift review and then clock back in to close the register
every night the closer has to do their shift review to collect tips then has to clock out. To count the drawer and close the register, they need to clock back in, close the register then clock back out. Sometimes (not always) they can collect tips ...
Job Permissions
Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...
Tip Jar Cash Tips
Hey everyone, looking for some help with something I've never really tackled before - Cash tips.Currently, every week, for non-cash tips, we have an in-house tip aggregator that pulls the Payments report and the Time Entries report from Toast and cal...
First week with Toast from Aloha
When entering open items the price doesn't print on tickets... Also, transfers don't have to be accepted. It's almost like a force transfer. Both of these scare me. Any current fixes or ideas?
Digital receipts
Good morning, We are not sure about the best practices with digital receipts. I talked to Support and was not satisfied the answer I received, so I am hoping you all can help me out.Can a server changes a tip amount on the POS for a receipt that was...
New to Toast... a couple of quick questions
Hi all! New to Toast and have the following questions.1) It's a bit confusing for our staff to see prices for the same item listed as wholesale and retail. Is there a way that they can only see retail and we can enable wholesale prices only when deal...
Resolved! Sales by Day of the Week
Is there a way to run a sales summary report for specific days of the week? We like to compare Mondays to Monday, Tuesdays to Tuesdays, etc. The only thing I've found is to download the sales summary daily, then build my own database, This seems cr...
Resolved! Insert Google Tag Manager
Hi All I’m trying to insert my Google Tag Manager but only see the google analytics field.Anyone know where I can insert my GTM code?Were doing Online order Thank You page tracking, Table Reservations/Korean BBQ table reservation tracking, etc.Maybe ...
Resolved! Veteran's Day Discount setup
We offer one free menu item and one free drink to Veterans on Veteran's Day. They can get any menu item, and any single drink (no beer flights, pitchers, growlers...). I set it up as an item comp, which works on multiple items as I'd like, but it pr...
Staff Surfing the Web on Toast Devices
When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes. Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...
