When I registered, I entered my home address as the destination for the POS system. Then, I noticed that it was appearing at the top of my website (incorrectly). My intention is to show the location of the store up there, not my home address.I seem t...
I was wondering if there is a way to pull up every employee I have and show their years of service, instead of going to each employee individually.
Hello! We are in the process of setting up Toast Tips Manager. We set up a policy use order as the time interval. Our servers tip out bartenders based on 5% of alc bev net sales. When we previewed the tip pool report, we noticed the sales amounts at ...
Hi I have certain spirits on at the moment on a size price. Single is £3.70 and between 12pm and 10pm each day the double price is £10. How do i set the price of the double to change after 10pm?Many thanksHelen
can i have different pricing for menu items for pick-up vs dining room (we charge more for pick-up)example Chicken Parm Dinner Dine-In $21 Pick-Up $22thanks
Hello,We use toast in the restaurant and opera for the Hotel PMS. The night auditors have to manually post our cash sales, is there anyway to get the cash sales to flow to Opera?
I have a combo meal which has a mix of items that are vatable at standard rate 20% and items at zero rate for takeaway. For example a cold sandwich (0%), fries (20%) and a cake (0%) for a set price.I have it set up so you click on the combo and it th...
I have fast casual burger joint. I setup my toast jobs up as all ""cashier" as I was instructed to do for my employees. My issue is with credit card tips if staff is working in the kitchen expediting logged in as " cashier" that tips aren't going t...
Sales tax isn't matching:Delivery fees aren't being pulled from GH: Toast's 3rd party integration seems to ignore the tax and delivery fee fields from Grubhub and Uber Eats. It makes accounting a nightmare. Please fix this soon...
When I open issues, I see an email like this. Did we fix it? 13589507It would be soo helpful if it can include at least a meaningful subject line? Having to open and see what the issue is for each email is just painful.
every night the closer has to do their shift review to collect tips then has to clock out. To count the drawer and close the register, they need to clock back in, close the register then clock back out. Sometimes (not always) they can collect tips ...
Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...
Hey everyone, looking for some help with something I've never really tackled before - Cash tips.Currently, every week, for non-cash tips, we have an in-house tip aggregator that pulls the Payments report and the Time Entries report from Toast and cal...
When entering open items the price doesn't print on tickets... Also, transfers don't have to be accepted. It's almost like a force transfer. Both of these scare me. Any current fixes or ideas?
Good morning, We are not sure about the best practices with digital receipts. I talked to Support and was not satisfied the answer I received, so I am hoping you all can help me out.Can a server changes a tip amount on the POS for a receipt that was...
