I have recently been requested to lead our team selling Bottles, Cocktails & Merchandise. I am trying to institute some feedback to those working to be focused on the goal going forward. I am having a difficult time pulling a report that is success...
We want to use the tip pooling functionality, but are having difficulty managing the hard cut offs of the day parts/services. For example, if "lunch" ends at 3PM but the lunch servers have tables (and therefore tips) that run over until 4PM, how do w...
Super perplexed at the way Toast Payroll handles the TAFW settings and have been told twice now from Toast Payroll expert care that there is nothing they can do. So maybe I'm missing something...Our state (Washington) requires a Time Away From Work ...
When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes. Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...
For anyone wanting to use the Pre-Shift notes feature in the Toast Now mobile app - permissions required is "Log Book". without that permission enabled your managers won't see the option to create a pre-shift note. shout out to google ai.
Hey Community! Discover Restaurant Cash Handling Tips: “Closed” Checks, Fixing Shift Reviews, and More! "Closed" Checks Still Open: - Online Check: Ensure your device is online, indicated by a green status, for smooth syncing. - Resync Magic: ...
Hello Toast Community! My name is Alex Curley and I am the Chief Operating Officer at Palacios Murphy, a multi concept restaurant and hotel hospitality group based out of Houston Texas.I have been in restaurants for around 30 years and have worked fo...
Hi All,Curious what others have been doing when you have an ISP outage to keep business going beyond the tips that Toast has? Today we got a 4g backup installed from Comcast due to them having a bunch of issues recently from the ISP, but curious what...
Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...
Does anyone know of a way to filter orders by the device ID that the order was placed on?I've got a random open/unpaid check from Tuesday on a check that was actually paid and closed on Tuesday. It looks like the ticket populated on a handheld yeste...
Hi there, I really need a simple function to see what items went to waste per day rather than just getting a total of the money lost in the Reports > Menus > Food waste breakdown. The suggestion from the chatbot:Navigate to Reports > Sales > Orders ...
We are a high-volume sports bar with a full kitchen and bar, and many of our guests stay with us for 2 to 4 hours at a time. We recently implemented Order & Pay at the Table to increase sales and improve speed of service.In the past week, I’ve spent ...
Remember the long and dreadful days of Monday morning payroll? If you were running restaurant ops 5-6 years ago you will know exactly what I am talking about... The: chasing signatures, and double-checking tax forms, or wait... THE FORGOTTEN CLOCK O...
We use Toast Payroll + Tip Management and I am trying to find guidance on how processing a refund would effect tips owed to an employee where the refunded amount includes a tip. We pay our employees tips owed with their wages on payroll every two we...
Hello! We are in the process of setting up Toast Tips Manager. We set up a policy use order as the time interval. Our servers tip out bartenders based on 5% of alc bev net sales. When we previewed the tip pool report, we noticed the sales amounts at ...
