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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Resolved! Insert Google Tag Manager

Hi All I’m trying to insert my Google Tag Manager but only see the google analytics field.Anyone know where I can insert my GTM code?Were doing Online order Thank You page tracking, Table Reservations/Korean BBQ table reservation tracking, etc.Maybe ...

Multiple Menu Languages

Is there a way to have two languages for your menu within Toast?  I would like the main language to be English. The second language to be Spanish with QR code access.  Has anyone done this? 

Resolved! Guide me please

I have recently been requested to lead our team selling Bottles, Cocktails & Merchandise.  I am trying to institute some feedback to those working to be focused on the goal going forward.  I am having a difficult time pulling a report that is success...

Resolved! Staff Surfing the Web on Toast Devices

When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes.  Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...

Toast Now - Pre-Shift

For anyone wanting to use the Pre-Shift notes feature in the Toast Now mobile app - permissions required is "Log Book". without that permission enabled your managers won't see the option to create a pre-shift note. shout out to google ai. 

Part 2- Restaurant Cash Handling: Troubleshooting Tips!

Hey Community! Discover Restaurant Cash Handling Tips: “Closed” Checks, Fixing Shift Reviews, and More! "Closed" Checks Still Open:    - Online Check: Ensure your device is online, indicated by a green status, for smooth syncing.    - Resync Magic: ...

Rob | Community Manager
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I Use Toast Payroll - Ask Me Anything!

Hello Toast Community! My name is Alex Curley and I am the Chief Operating Officer at Palacios Murphy, a multi concept restaurant and hotel hospitality group based out of Houston Texas.I have been in restaurants for around 30 years and have worked fo...

Resolved! ISP Outage

Hi All,Curious what others have been doing when you have an ISP outage to keep business going beyond the tips that Toast has? Today we got a 4g backup installed from Comcast due to them having a bunch of issues recently from the ISP, but curious what...

Resolved! Job Permissions

Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...

look up orders by device ID

Does anyone know of a way to filter orders by the device ID that the order was placed on?I've got a random open/unpaid check from Tuesday on a check that was actually paid and closed on Tuesday.  It looks like the ticket populated on a handheld yeste...

Checking Waste

Hi there, I really need a simple function to see what items went to waste per day rather than just getting a total of the money lost in the Reports > Menus > Food waste breakdown.  The suggestion from the chatbot:Navigate to Reports > Sales > Orders ...