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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Digital receipts

Good morning, We are not sure about the best practices with digital receipts.  I talked to Support and was not satisfied the answer I received, so I am hoping you all can help me out.Can a server changes a tip amount on the POS for a receipt that was...

New to Toast... a couple of quick questions

Hi all! New to Toast and have the following questions.1) It's a bit confusing for our staff to see prices for the same item listed as wholesale and retail. Is there a way that they can only see retail and we can enable wholesale prices only when deal...

Resolved! Sales by Day of the Week

Is there a way to run a sales summary report for specific days of the week? We like to compare Mondays to Monday, Tuesdays to Tuesdays, etc.  The only thing I've found is to download the sales summary daily, then build my own database,  This seems cr...

Resolved! Insert Google Tag Manager

Hi All I’m trying to insert my Google Tag Manager but only see the google analytics field.Anyone know where I can insert my GTM code?Were doing Online order Thank You page tracking, Table Reservations/Korean BBQ table reservation tracking, etc.Maybe ...

Resolved! Veteran's Day Discount setup

We offer one free menu item and one free drink to Veterans on Veteran's Day.  They can get any menu item, and any single drink (no beer flights, pitchers, growlers...). I set it up as an item comp, which works on multiple items as I'd like, but it pr...

Staff Surfing the Web on Toast Devices

When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes.  Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...

POS functions

Hi! We found an employee (server) had changed the job permissions using a manager's number. We also found the same server edited multiple menu items, changed the service charge percentage and other items they didn't have authority to do.My question i...

Production Item Counts for modifiers?

I have recently set up production counts for my menu and I am loving it.  We often have 20+ top tables and this makes them easier to organize.   Is there anyway to get production counts on the modifiers.   For example   If they have the choices of gr...

% off unique promo code for contacts

Wondering if there is a way to do this in Toast.Can’t seem to find it. We print these on table stands and offer a 10% unique discount code for their contact details.If not, something for the product team to make ASAP Leads to this page.