When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes. Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...
Support Chat function has disappeared from Toast Web. All links for support lead to "Chat on the Toast Now APP!" The blue chat button is GONE.I don't want to have a support chat on my phone when I'm working on the problem on my computer.I can't even ...
Looking for advice or guidance from a Toast Expert? Join an Office Hours Session and speak to a Toast Trainer live!What are Office Hours? Office Hours are hour-long, virtual sessions for up to 10 attendees. How often are they hosted? General sess...
I've had several issues with Toast overcharging us for software/ handhelds and duplicate charging at several locations. It's been an absolute NIGHTMARE to get billing involved in these cases and the cases keep disappearing from "My Care Cases" feed. ...
Hi! We found an employee (server) had changed the job permissions using a manager's number. We also found the same server edited multiple menu items, changed the service charge percentage and other items they didn't have authority to do.My question i...
Hi Toast Admins! I got an email from a company called Clozd that asked about doing a survey on behalf of Toast. Is this legit or spam?Thanks
I have recently set up production counts for my menu and I am loving it. We often have 20+ top tables and this makes them easier to organize. Is there anyway to get production counts on the modifiers. For example If they have the choices of gr...
Wondering if there is a way to do this in Toast.Can’t seem to find it. We print these on table stands and offer a 10% unique discount code for their contact details.If not, something for the product team to make ASAP Leads to this page.
Hi All I’m trying to insert my Google Tag Manager but only see the google analytics field.Anyone know where I can insert my GTM code?Were doing Online order Thank You page tracking, Table Reservations/Korean BBQ table reservation tracking, etc.Maybe ...
Hello, My example is a Salad. I want to create Some pre-mod groups for in-house servers to use. Then I want to create Nested Mod Groups for online ordering. So for example inhouse Pre-Mod Group "Add Protein", and same "Add Protein" mod group for onl...
Hi there, I don't understand how to view or edit modifier groups. I can see menus and click into menu groups, but I can't see or click into modifier groups, unless I go all the way down into a specific menu item and work on the modifier group from th...
I am going to begin tidying up the modifier groups for my menu. I locate the list of modifier groups by going to Menus > Bulk Management > Items Database > Modifier GroupsThere are modifier groups that have been unnecessarily duplicated, that I would...
Has anyone found a way to get Toast support to change the Restricted Check Period as outlined in this article:https://doc.toasttab.com/doc/platformguide/adminViewingRestrictedOrders.htmlAllowing the ability to change orders after the DOB they have be...
Hi Everyone! We opened a second location and wanted to determine whether this new location is cannibalizing sales from our existing location. I wanted to use the Sales Report that gives you daily data, but it doesn't breakdown by Revenue Center or Sa...
Getting started using Tips Manager as we switch to Toast Payroll.Is there a way to set up a Rounding Rule for pooled cash tips?Example, yesterday the cash tip split was $13.07 and $13.93. Nobody wants change, so historically we would have tipped out ...
