Recycle Gift Cards

[dave_cornerbar]

Howdy, 

We get quite a lot of patrons that utilize the rewards program here at our coffee shop and many of them use the physical gift cards. I was wondering if there is a way to reuse these used up gift cards or if they're pretty much useless once the full balance has been redeemed. If they are useless, does anyone have any other creative suggestion to do with these? I just always try to keep conscious of product waste here. 

Thank you,

-DG

[rcmck]

 Gift cards can be reloaded with additional value, other than that they can be repurposed as manager swipe cards, or physical loyalty cards that guests can hand cashiers/waitstaff instead of relaying email/phone numbers. 

[dave_cornerbar]

So if we added additional value to them and sold them to a new customer, is there a way to easily reassign the email and phone number attributed to the card?

[rcmck · Accepted solution]

Not from the front end but you can edit customer information from the back end under gift card balances. I guess you could technically resell them, it could get a little messy if you use loyalty though because every  gift card is also a rewards account and every rewards account is also a gift card and I think if a customer uses a different gift card with their rewards account it kind of links the two together as far as looking up cards from the POS.

[Sha0001]

So, this has been a headache for me for months as representatives have said they can be resold and haven't understood when I try to explain that they are linked to loyalty accounts.  It's a very, very messy setup.  My question is, do you happen to know if toasts internal "Delete Owner" function would work to unlink all these cards from loyalty accounts?