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SKU ERROR - Items not scanning over Multiple Locations NOV-JANUARY

jwalker
Soup III

Has anyone encountered an issue with scanning items?

We have seemingly random sku menu groups that stop scanning and seemingly random locations across new england.

Only way we have been able to get around it is to force close and restart the Toast application, Customer service  has not been very helpful, and no one can explain to me why it's happening or a fix is being worked on its effected 7 op codes so far for us.

Our locations do not share sku menu groups, each have their own menu.

10 REPLIES 10

josh212
Community Ambassador

I’ve also noticed though a lot of new skus unfortunately