06-18-2024 06:30 PM
Hello!
I wonder if it is possible to add prompts in Toast where, if a customer orders an item, a prompt will come up and say, "Would you like to add cheese?" or something similar.
Is it possible to add prompts like this to upsell?
If yes, please let me know how. Thank you so much!
06-18-2024 07:41 PM - edited 06-18-2024 07:41 PM
Depending on your workflow, there are several ways to set up something similar to what you describe. Here are the articles on the features that help you achieve the result you want:
https://central.toasttab.com/s/article/How-can-I-set-up-my-Toast-POS-menu-for-suggestive-upsells
https://central.toasttab.com/s/article/Creating-and-Utilizing-Service-Prompts
Upsell for kiosk:
https://central.toasttab.com/s/article/Setting-Up-Your-Kiosk
*note that only items "without" modifer groups can be added to the upsell list at the moment.
Upsell for online ordering:
https://central.toasttab.com/s/article/Online-Ordering-Menu-Item-Upsell#benefits_to_using_menu_item_...