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Forum Posts

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Boost sales by optimizing for customer demographics!

Hey Toast Community! We’ve got some valuable insights to share from our latest blog post, “How Understanding Restaurant Demographics Can Help Boost Sales.”  Key Insights  Understanding Your Audience: Knowing the demographics can significantly impact...

Yelp--Great Reviews with 4 stars

Of course I get my share of reviews that land all over the board but the average is just above 4 stars on Yelp. I probably just need to get this off my chest in a forum consisting of those who understand but I'm also wondering if anyone has had exper...

Happy Birthday

Hi there maybe someone already proposed it but anyway I’ll repeat it if yeswould be great to see employees birthday option when they do check in . Toast will know dates and shows with additional window after check in each employee same day with birth...

AI- worth the hype?

With all that is going on in the AI world, do you plan on using for your restaurant? What are you concerned about or excited for? We are currently onboarding AI to answer our calls in an effort to eliminate the amount of time on the phone and focus m...

Trying to hire more employees?

To better understand restaurant employee preferences and behaviors, we conducted an online blind survey between February and March of 2023 of 1,011 current restaurant employees. This new research shows friends and social media are the most common way...

Automated Phone Orders by Soundhound

Has anyone in this community activated Soundhound automated phone order acceptance?  We have never, ever, taken phone orders in 7 years (even through covid) but the Soundhound demo looks crazy impressive.  We've never taken phone orders to focus our ...

AI & Hiring

We have been considering using AI to create more robust & thorough job posts & descriptions. It has been surprising how accurate the results have been when prompting to 'create a job description for a fine dining server'. While they do need a few twe...

Social Media Contests = More Business?

If you haven't seen one of the newest trends on IG, FB, TikTok, or any other social media cycling through your feed lately, here's how it goes: "Follow us, tag a friend, share this post, win a prize!"At least, that's the gist of it. But does the time...

Brunch is the new TGIF!

We have noticed an overall decline in our late nights and are seeing an increase in our daytime business trends. The smell of eggs, bacon and mimosas has become more sought after than a $3 Washington Apple at 130am. (Is that what the kids are still d...