Get to Know the Leaderboard

[carrisa]

Rankings explained

You can think of Toast Community rankings like a full course meal, starting with a First Round and ending with Dessert or something Off Menu. You’ll move to the next level by staying active within the Community — contributing to the Community, giving Kudos to other Community members, and more.

• Off Menu III 
• Off Menu II 
• Off Menu I 
• Dessert III
• Dessert II 
• Dessert I
• Main Course III
• Main Course II 
• Main Course I 
• Salad III
• Salad II 
• Salad I 
• Soup III
• Soup II 
• Soup I
• Appetizer III
• Appetizer II 
• Appetizer I
• First Round III
• First Round II
• First Round I

Where can I find my ranking? 

Your ranking is featured on your profile and listed next to your Community username.

[Loren]

Will this finally be a way to communicate with management instead of just tech support? 

[Rob]

Hey @Loren we can help get you to a manager if it's needed, but managers are not specialized in troubleshooting like tech support is, but we can help you get to higher levels of support if you have any issues!

[Loren]

@Rob been asking Toast to take responsibility for the product that they sold us for over a year now. We have never been able to get a manager to step up. 
We have a issue that calls for tech support almost every week.  At this point some accountability would be nice. 

If your at a restaurant and there is a issue with your meal. Who of the three should you talk to? the server, the cook or the manager?  

[Rob]

Sorry to hear about your experience so far! As far as your question I think that would depend on how that particular restaurant decided to set up its hierarchy so I'm not really sure. However, send me a DM and I can get a manager to look over your cases and go from there!