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Honree57
Soup I
since ‎07-29-2024
yesterday

User Statistics

  • 4 Posts
  • 0 Solutions
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User Activity

Declined card after Authorization when closing out with Tip

Tuesday
We have had several issues when closing a check when the card comes back as Authorized for the initial amount---then, when they add the tip and the server closes out the check, it comes back as Unauthorized.  AND---the customer has left.  We get stuc...

Sub-Out items going to a Specific Printer

09-11-2024
So, our Salads are set to send to a specific printer in the kitchen for the Salad Prep Station.  That works great; however, when a customer wants to sub out---say french fries for a salad in one of our Sandwiches items  (where fries come with it), th...