Anyone knows how to resolve this. Just started happening. We have Gift Cards imported from prior POS system and when a customer tries to use with online line system the imported number is not linking to Toast assigned #. The online system is sayi...
My question is how is my customer who received a gift card supposed to know the assigned Toast # if the card was issued with the imported number. The imported should be linked to the assigned number so it is recognized
Can you have someone who is not guessing respond. This was not happening before just recent issue. If the online ordering platform is interacting with our back office system for online menu, pricing, placing online orders into Toast POS, etc.. Wh...
When our customers use Gift Cards on POS system the card had the imported card number on them and auto link to Toast assigned number. The linking system should be the same. It has worked in the past as well.Why does it work inhouse and not online?...
