With the online fee per order, Toast has directly inserted itself between a restaurant and its customers. 99% of our customers don't know, or care, who Toast is. I have had a couple discussions with Toast about this fee, the go to answer is to expla...
I agree with LHeofler. As a restaurant, we now get to train 18- to-20-year-old front counter people how to answer the question "what is the $.99 fee?" And, we, as the restaurant, didn't even have a choice on the matter. Now our orders cost more f...