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does KDS still work when toast network is down?

If KDS is connected wirelessly to toast managed network, does it talk directly to the Handhelds or Flex system or is everything routed through toast network?

Need to know if kitchen can still receive orders if only using a KDS. Also would it make a difference if I connect KDS via LAN vs wireless?

5 REPLIES 5

There isn't anything you have to do to setup, it will pick a hub device automatically. There are a couple requirements for it to work, mostly just having at least one hard wired terminal. To see if you have local sync and if it is working check the device status on any device and you will see another section called sync hub device, if there is a device listed and reachable it should be all set.  (mine is unreachable because this is a virtual device not on the network)

https://doc.toasttab.com/doc/platformguide/platformOfflineModeLocalSync.html

Screenshot 2023-11-30 120645.png