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Gift Cards and Toast Rewards

KT
Soup III

We are deep in conversation regarding gift cards and points.   Guest earn points when they purchase a gift card.  Do they also earn points when the pay with the gift card?  If so, is there a way to change that in the settings?  We have a couple regulars that I feel are earning double points by purchasing a large gift card, and then paying with that same gift card every time they come which earns them double points correct?  I thought it was one or the other.  Just looking for clarity.  Thanks!

7 REPLIES 7

Rob
Community Manager
Community Manager

Thanks, everyone! I was pulling from this article here, but I wasn't able to find confirmation or not. Thanks for setting the record straight! 

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Robert Anderson, Community Manager
Toast
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hey do earn points on gift cards in my system as it prompts them to sign up or adds point if it recognizes there last 4 of the cc can someone help with this

 

Depending on how you set up your system, customers will be prompted to sign up for rewards after every payment. Can you find a gift card that is recently sold and look into that gift card account’s transaction history to see if points were actually accrued for that gift card purchase?