Hi everyone,We have promo codes available for our office workers to place delivery orders through our website, to be delivered to the office. The promo code covers the full cost of the meal, but the driver tip is driver is paid using a credit card. W...
I'm looking into setting up house accounts, specifically for a University Department that would like to be billed once a month for all orders in a given month. I want to know how tipping out works for my staff. Will the tips from a specific day be ad...
I have thousand of vendors that needs BILL PAY to be disabled/turned off. I hired someone to do this for me but the button is greyed out on their end, what permission or access should I provide to them on their personal account used? without them nee...
I have fast casual burger joint. I setup my toast jobs up as all ""cashier" as I was instructed to do for my employees. My issue is with credit card tips if staff is working in the kitchen expediting logged in as " cashier" that tips aren't going t...
Hey everyone!We’ve noticed some unusual issues with transactions involving QR code payments, particularly when a check is split. Here are the main concerns:1. Discrepancy in Split Check Totals Between Toast and R365: When a check is split, the subtot...
I had a card process and say incomplete card transaction? do you know why
Hi Matieswe turned on loyalty points just coupe days ago, and we got an email about possibly suspicious acivity on one account. It suddenly got 403 points in just one day. Looking further it seemed several orders in same day were added to that one a...
Good Morning,We are currently still in Test mode but we sent an invoice for an upcoming event and the customer paid it on Tuesday but it has not gone into our bank account. Do we have to be live to receive the money?
Is there a way to pass the cost of the 6.99 delivery fee onto the customer? It makes no sense to charge the restaurant that cost. We should be able to pass the cost to the guest. Choose the convenience they should pay for the fee!!!
Hi I have a question in regards to uber bogo discount that needs to show on the toast receipt. But when I add the item discount on the check manually it adds delivery fee . How can I prevent from charging the delivery fee on the reciept ? Please let ...
Hey Toast Community! There have been several discussions regarding credit card charging across different threads. To simplify things, I propose creating a post where all credit card charging-related information can be consolidated. This will make it ...
Hello, is there a way to quickly remove the 13% taxes from most of our items for this new Canadian Tax exemption regulations that go into effect this Saturday.
Why is my bank deposit from Net Setlmt Citizens different than the Settled Deposit daily breakdown?
We are having a recurring issue when someone is paying a partial balance with a gift card, and the remainder of the balance with a credit card. To my knowledge, there is no way for the gift card payment to show as part of the itemized receipt on the ...
Hi TeamAt one location, we have a lot of guests who want to sign their printed receipt copy even though we have the Toast2Gos. However, when the server enters the tip on the closed check, it prompts for the manager to authorize the tip. We already ha...
