I'm banging my head against a wall and the Toast people can't give me a straight-up answer. The toast deposit doesn't reconcile to the net sales. In fact it looks like Toast is shorting us in the deposits when compared to the net sales. In other w...
Looking for guidance, we currently have a payment method set up called a house charge, if a private event guest needs time to pay for an event or if a payment method fails the day of waiting on check form company etc...This policy preceeds me but i ...
I have a pretty specific question, but hopefully someone has experience with this!We are a restaurant that does quite a bit of catering. We have to charge tax based on the delivery address, not the address of our restaurant, according to state law. T...
SummaryPlease add a setting to block or control partial card payments. Today, if a card has insufficient funds, Toast can auto-accept a partial payment. We need the option to decline partials or at least prompt before accepting them. This was availab...
I am attempting to create a rule or entry in payroll to charge employees when they purchase merch/uniforms, etc.
How do I take a party deposit and final payment from my laptop at home?
Hi , I'm looking for this 1099K form. When or where can i get this ?
Does anyone know how to find a report that shows adjustments made to House Accounts? I know I can look in each individual House Account, but that is too time consuming. We are a tech college and we have multiple House Accounts for departments so th...
Hi all! Just wondering if anyone has noticed this. When a guest pays partial card and partial cash, the Tip suggestion is only based on the amount paid on the card. My servers get very frustrated with this. A guest could pay a $200 bill with $100 cas...
We are a high-volume sports bar with a full kitchen and bar, and many of our guests stay with us for 2 to 4 hours at a time. We recently implemented Order & Pay at the Table to increase sales and improve speed of service.In the past week, I’ve spent ...
Hey Toasters! I want to look into doing the surcharge fees for credit cards but it sounds like using the Toast Credit Card Surcharge system will increase our credit card rates, even if we stop using the surcharge system the higher rates will remain.....
We use Toast Payroll + Tip Management and I am trying to find guidance on how processing a refund would effect tips owed to an employee where the refunded amount includes a tip. We pay our employees tips owed with their wages on payroll every two we...
Is there no way to print a date and time on paper drink chips?
We're two days into Tip Management. So far, we're find other than a few questions we cannot get answered. I've spent hours, two days in a row being transferred to Everyone and their Brother, who doesn't have the presence of mind to admit they don't...
I had an event that run a tab on their alcohol. The bartender at the end of the event charged it out to "House Account". How do I get it closed out or transferred to their original account to be paid and charged out?
