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Forum Posts

Tax Rates for Caterers?

I have a pretty specific question, but hopefully someone has experience with this!We are a restaurant that does quite a bit of catering. We have to charge tax based on the delivery address, not the address of our restaurant, according to state law. T...

Tip Suggestion with Split Payments

Hi all! Just wondering if anyone has noticed this. When a guest pays partial card and partial cash, the Tip suggestion is only based on the amount paid on the card. My servers get very frustrated with this. A guest could pay a $200 bill with $100 cas...

Toast Credit Card Surcharging

Hey Toasters! I want to look into doing the surcharge fees for credit cards but it sounds like using the Toast Credit Card Surcharge system will increase our credit card rates, even if we stop using the surcharge system the higher rates will remain.....

Refunds and tips

We use Toast Payroll + Tip Management and I am trying to find guidance on how processing a refund would effect tips owed to an employee where the refunded amount includes a tip.  We pay our employees tips owed with their wages on payroll every two we...

House Account

I had an event that run a tab on their alcohol.  The bartender at the end of the event charged it out to "House Account".  How do I get it closed out or transferred to their original account to be paid and charged out?  

Deposit/Deposit Redemption

Is there a way to track a deposit redemption to the original deposit?  For example, on an invoice, when I scroll to payments, I can see when the deposit was redeemed but I can't track to the actual deposit payment.  Sometimes, the date and time make ...