Hi Matieswe turned on loyalty points just coupe days ago, and we got an email about possibly suspicious acivity on one account. It suddenly got 403 points in just one day. Looking further it seemed several orders in same day were added to that one a...
Good Morning,We are currently still in Test mode but we sent an invoice for an upcoming event and the customer paid it on Tuesday but it has not gone into our bank account. Do we have to be live to receive the money?
Is there a way to pass the cost of the 6.99 delivery fee onto the customer? It makes no sense to charge the restaurant that cost. We should be able to pass the cost to the guest. Choose the convenience they should pay for the fee!!!
Hi I have a question in regards to uber bogo discount that needs to show on the toast receipt. But when I add the item discount on the check manually it adds delivery fee . How can I prevent from charging the delivery fee on the reciept ? Please let ...
Hey Toast Community! There have been several discussions regarding credit card charging across different threads. To simplify things, I propose creating a post where all credit card charging-related information can be consolidated. This will make it ...
Hello, is there a way to quickly remove the 13% taxes from most of our items for this new Canadian Tax exemption regulations that go into effect this Saturday.
I had a card process and say incomplete card transaction? do you know why
Why is my bank deposit from Net Setlmt Citizens different than the Settled Deposit daily breakdown?
We are having a recurring issue when someone is paying a partial balance with a gift card, and the remainder of the balance with a credit card. To my knowledge, there is no way for the gift card payment to show as part of the itemized receipt on the ...
Hi TeamAt one location, we have a lot of guests who want to sign their printed receipt copy even though we have the Toast2Gos. However, when the server enters the tip on the closed check, it prompts for the manager to authorize the tip. We already ha...
We offer one free menu item and one free drink to Veterans on Veteran's Day. They can get any menu item, and any single drink (no beer flights, pitchers, growlers...). I set it up as an item comp, which works on multiple items as I'd like, but it pr...
At our place we have the option to rent the entire place or sections. We also have the option for customers to rent 360 photo booth by the hour, our food steamer and other accessories. I created transparent names for these items in the service cha...
I need to adjust a tip from two days ago. How can I do this?
Hello team!We are trying to offer a free kids meal with every adult entree purchased. Is there a way to program that in Toast so that automatically calculates or is only available if both conditions are met? One to one is easy, but if there are multi...
Hi. We just started with Toast, got no support for cash management, customer service is worthless AFAICT on cash management details, and I'm trying to make sense of it.Will start with hopefully a simple question: On the cash drawer history page, what...
