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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Toast Delivery fees

Is there a way to pass the cost of the 6.99 delivery fee onto the customer? It makes no sense to charge the restaurant that cost. We should be able to pass the cost to the guest. Choose the convenience they should pay for the fee!!!  

Uber bogo

Hi I have a question in regards to uber bogo discount that needs to show on the toast receipt. But when I add the item discount on the check manually it adds delivery fee . How can I prevent from charging the delivery fee on the reciept ? Please let ...

Credit Card Surcharging

Hey Toast Community! There have been several discussions regarding credit card charging across different threads. To simplify things, I propose creating a post where all credit card charging-related information can be consolidated. This will make it ...

Rob | Community Manager
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Gift Card payment on credit card receipt

We are having a recurring issue when someone is paying a partial balance with a gift card, and the remainder of the balance with a credit card. To my knowledge, there is no way for the gift card payment to show as part of the itemized receipt on the ...

Resolved! Tip entry requiring manager approval

Hi TeamAt one location, we have a lot of guests who want to sign their printed receipt copy even though we have the Toast2Gos. However, when the server enters the tip on the closed check, it prompts for the manager to authorize the tip. We already ha...

Resolved! Veteran's Day Discount setup

We offer one free menu item and one free drink to Veterans on Veteran's Day.  They can get any menu item, and any single drink (no beer flights, pitchers, growlers...). I set it up as an item comp, which works on multiple items as I'd like, but it pr...

Service Charge vs Rental Charge or Set-up Fee

At our place we have the option to rent the entire place or sections.   We also have the option for customers to rent 360 photo booth by the hour, our food steamer and other accessories.  I created transparent names for these items in the service cha...

BOGO comp programming

Hello team!We are trying to offer a free kids meal with every adult entree purchased. Is there a way to program that in Toast so that automatically calculates or is only available if both conditions are met? One to one is easy, but if there are multi...

Cash management help

Hi. We just started with Toast, got no support for cash management, customer service is worthless AFAICT on cash management details, and I'm trying to make sense of it.Will start with hopefully a simple question: On the cash drawer history page, what...

Need help creating/entering a "Paid In" catagory

I have a pretty simple problem. Hoping some of you wrinkle brains can help my smooth brain figure it out.We are  brewpub and use Bourbon barrels for some of our beers. We have the purchase of the bourbon barrels coded out to go against the COGS for o...

Tip Suggestion with Split Payments

Hi all! Just wondering if anyone has noticed this. When a guest pays partial card and partial cash, the Tip suggestion is only based on the amount paid on the card. My servers get very frustrated with this. A guest could pay a $200 bill with $100 cas...