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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Refunds Marriott Properties

Hello Community- I manage a bar at a Marriott Location and have run into instances where we need to refund someone after the next day. For us all our checks show restricted the next day (assuming this must be one of the differences between Toast at M...

Toast Retail: Inventory

Hello, my name is Salimen. I just recently went live on Toast about 3 months ago. I have the Toast retail feature, I have over 2,000 retail items that need to be scanned and put in the system. Does anyone know if there is a better or more efficient w...

Updated Employee Handbook

I've updated my employee handbook.  I know how to change it so that all new hires get the new handbook, but how do I send it to my existing employees?  Is there a way for them to document that they've received and reviewed the new document too?  I th...

Archiving Location Group

Hello,I'm trying to archive Location Groups that we no longer use. I've removed all locations from the group but received an error message because there are still instances targeting the group. Is there a way to locate these instances in the Item Dat...

24 Hour Location

Anyone that has a 24hr location with multiple locations (we have 9) and that uses toast payroll, could you please reach out to me, via email. alex@3squaresdiner.co (it is .co) not .com.   Thanks! We are having a good bit of trouble and no one from To...

EOD Reporting and Payroll

Hello- we currently have a total of 9 - 24hr locations and have currently starting using Toast Payroll. We run our EOD at 6:59am.  With the EOD Day being ran at this specific time, it is causing our payroll to not report correctly. We do not have any...

Resolved! logout

Where did the logout  button go on the main toasttab dashboard? It's really strange that it disappeared and a bit convoluted how you have to logout of the dashboard now..... Anyone know any details? 

Report showing birthday rewards

Is there a report showing birthday rewards available on an account and if possible the ability to adjust birthday rewards? We have the Rewards accounts report, but it appears to only show rewards earned by the loyalty program and sign-up, not the bir...

View Order Updates/Auditing

I used to be able to click 'View Update History' to view/audit check activities (1st picture).  Last week this functionality disappeared, and I get a header with no information (2nd picture).I was on a call with Toast Support today on a different iss...

Toast Reporting / Features - The Basics

Toast Community, OK, 3-months on Toast POS now and I continue to be amazed at how some very basic features and reports are not available, but yet they have such great forward thinking features.  Maybe someone can help me out, as customer service has ...