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Forum Posts

Resolved! online receipt printing with expo/kds ticket

Hello team!We just opened a new location, and for some reason, the printer connected to our expo/KDS is printing not only the regular food running chit, but also an extra "online order" receipt for all online orders. I cannot for the life of me find ...

Tab Name

Is there a way to program a Tab name to automatically be the Table number? I have a label printer that will only print tab names. This works great for our take out orders. But there is currently not an option for the epson L-90 to print table numbers...

Resolved! Tip entry requiring manager approval

Hi TeamAt one location, we have a lot of guests who want to sign their printed receipt copy even though we have the Toast2Gos. However, when the server enters the tip on the closed check, it prompts for the manager to authorize the tip. We already ha...

Email Marketing- Issues Loading Images

Is anyone else having issues loading images into emails since they changed how it works a while back. Sometimes it takes me 10-15 tries to get an image to load. And since it does load eventually it can't be the image. This is really annoying as it ha...

Benchmark Reports

Is there a way to actually download the benchmark reports?  As a bookkeeper I feel like it is imperative for my clients to have this information along with their financials.  I can see the reports but can't figure out how to download them or save the...

Resolved! Veteran's Day Discount setup

We offer one free menu item and one free drink to Veterans on Veteran's Day.  They can get any menu item, and any single drink (no beer flights, pitchers, growlers...). I set it up as an item comp, which works on multiple items as I'd like, but it pr...

Service Charge vs Rental Charge or Set-up Fee

At our place we have the option to rent the entire place or sections.   We also have the option for customers to rent 360 photo booth by the hour, our food steamer and other accessories.  I created transparent names for these items in the service cha...

No Support for Toast Delivery Services

Have any of you had success in getting someone at Toast to resolve TDS issues with DoorDash? I've been trying to escalate this for two weeks but it isn't going anywhere, and the issues are becoming too frequent and are damaging our reputation. Clearl...

Resolved! Let’s Talk Benchmarking: Ask Me Anything!

Hello, Toast Community I’m Garrett from the Product Marketing team, and I’m excited to invite you to my Benchmarking Ask Me Anything (AMA) happening from October 15-21 right here in the community. If you’re not yet familiar with Toast Benchmarking, ...

Partner integration for developer

Hello, I'm a developer at table ordering company t'order.I have Toast POS equipment, I need client credentials (client identifier, client secret) for development testing, and I went into Admin's side tab - Integrations - Toast API access - Management...

Onboarding not showing for all mangers

I'm not sure how, but whenever I hire someone it ask "Who do they report to" and I have to select a manger...ETC. well as I'm trying to finish up payroll I was checking new hires onboarding process and only the manger that was selected can see that p...

Staff Surfing the Web on Toast Devices

When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes.  Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...