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Part 2- Restaurant Cash Handling: Troubleshooting Tips!

Rob
Community Manager
Community Manager

Hey Community!

Discover Restaurant Cash Handling Tips: “Closed” Checks, Fixing Shift Reviews, and More!

🚫 "Closed" Checks Still Open:

   - Online Check: Ensure your device is online, indicated by a green status, for smooth syncing.

   - Resync Magic: If checks appear open during the shift review, tap three dots on the passcode screen and select "Resync ALL Data" to update and close checks.

 

🔄  Left-Open Shift Review:

   - Drawer History: Access Reports > Cash and Loss Management > Drawer History.

   - Update Entries: Make corrections by using "Add Cash in Entry" to input collected cash and "Add Cash Out Entry" to tip employees.

   - Submit Changes: After adjustments, submit the changes to complete the shift review correction.

 

💵 Calculating Cash:

   - Order Screen Setup: Choose your preferred Cash Bank setting.

   - Options: Decide between "All cash goes into server's cash bank" or "Cash on hand and cash in the drawer are tracked separately" based on your restaurant's needs and workflow.

Drop a Kudo and leave a comment below, suggesting what you would like us to cover next. Your input helps us tailor our content to support you better!



Robert Anderson, Community Manager
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