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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Resolved! e gift card not sent

SpoilerHello teamI have a guest who called today, saying that he purchased an e gift card online to be delivered to the recipient today, however, it hasn't been delivered.I tried to search for the e gift card, but I'm unable to see the ones sold onli...

Management Strategy

Hello, recently the owner of the restaurant in which I am the GM at decided to open a second location. I requested to be able t manage both restaurants. He asked me to put together a management strategy. Any thoughts or ideas? I have a few thoughts. ...

Resolved! SMS Beta Issue

I have been using the Text Beta but the system is not letting me send texts currently. Is anyone else using this and having the same issue? @Rob  Is there even anyone in Support I can discuss this with other than just the Feedback option?

PSD Code?

My toast payroll is showing a "PSD Code" error that needs fixed on the employee side of it. Im not sure what this means or how to direct the employee to fix it. 

Tax Exempt House Accounts

Is there a way to mark a House Account as Tax Exempt in Toastweb?I have read Toast Central articles on how to mark an order as tax exempt through the pos, configuring tax exemption through other payment types, and paying an order by house account. Ho...

Recommend A Contact

Hello All,We've recently ran into some friction in our deployment with Toast, specifically in XTraChef.  In trying to resolve in the midst of these issues our Rep, his boss, and his bosses boss have all gone dark... Another person who is a developmen...

Discount the Tax

Hello, I am trying to set up a discount/comp that will also remove the tax.  How do I go about this?  For example, we have employee coupons that give staff $5 off...and they can use as many as they want each visit.  However, they are always left to p...

Paychecks

If I choose to self print checks that are sent to me via a PDF do I have the option for them to be drawn off of Toast’s account? I’d like one lump sum to come out of my checking account for payroll, does anyone know if this is an option?

credit card report

hi there,i am just wondering if we can get these credit card reports in excel format instead of pdf. It would be really nice to download the excel report in consolidated format instead of individual locations. I am new to toast.  

Toast Integration

Hi,Does any one know if or how I can get the epos restaurant screen on my toast tab back of house?I want see the guest list and table availability on the night on my laptop.My sales rep for toast said I can but the engineer who helped install the har...