The little guys of the Toast world!

[Alex_Frank]

Hey bakery type people! I would love to connect with any of you about how your experience with Toast has been thus far. I have found that there are some functions that are meant to help our business but aren't fully fleshed out or are patch-worked together and therefore not functional to the level they could be. For example, I wish there was a separate menu for future orders that you could set limitations on as you wish rather than the same menu for today's same-day orders speaking to orders days or even weeks from now. It doesn't make sense that if we are out of a flavor of cookie today, someone cannot order it a week (or even a couple days) from now. We have also wanted to place limitations on the size of order someone can place with various lead times but the lead time and limitations are set so in line with restaurant functioning rather than bakery functioning so there isn't a way to prevent folks from ordering as many items as they want for pick up tomorrow. 

One additional item we've been focusing on trying to find a solution for is scheduling deliveries with our own drivers. With Toast functioning best for scheduling using their DoorDash drivers, it doesn't work great with planning deliveries for your own drivers because we don't have an endless supply of drivers as DoorDash in a way does. If deliveries could be scheduled for windows or simply dates, it would serve our business and regulate expectations with our guests better! 

If anyone has found solutions to these items, I'd love to connect! Hopefully together we can make Toast better and better or at least find solutions 🙂 

[Alex_Frank]

Hey! Unfortunately no solution quite yet. It is incredibly frustrating and does not make sense for sure. 😞

[RAU]

Hi just going live tomorrow; been in business 25 years , getting into the 21st century,have many future orders , any suggestions how to make work ,any issues with cake orders, is online ordering worth it ,, 75 a month..?….., any comments appreciated