The little guys of the Toast world!

[Alex_Frank]

Hey bakery type people! I would love to connect with any of you about how your experience with Toast has been thus far. I have found that there are some functions that are meant to help our business but aren't fully fleshed out or are patch-worked together and therefore not functional to the level they could be. For example, I wish there was a separate menu for future orders that you could set limitations on as you wish rather than the same menu for today's same-day orders speaking to orders days or even weeks from now. It doesn't make sense that if we are out of a flavor of cookie today, someone cannot order it a week (or even a couple days) from now. We have also wanted to place limitations on the size of order someone can place with various lead times but the lead time and limitations are set so in line with restaurant functioning rather than bakery functioning so there isn't a way to prevent folks from ordering as many items as they want for pick up tomorrow. 

One additional item we've been focusing on trying to find a solution for is scheduling deliveries with our own drivers. With Toast functioning best for scheduling using their DoorDash drivers, it doesn't work great with planning deliveries for your own drivers because we don't have an endless supply of drivers as DoorDash in a way does. If deliveries could be scheduled for windows or simply dates, it would serve our business and regulate expectations with our guests better! 

If anyone has found solutions to these items, I'd love to connect! Hopefully together we can make Toast better and better or at least find solutions 🙂 

[Rob]

Thanks for this feedback @Gary_Pickles I will be bringing these issues up to our team for review! 

[cheftova]

I have the same questions. Did you manage to get any answers? 

[Alex_Frank]

I've been put in touch with a specialist who was looking into these things for me (really for us!): the integration with third parties (to update stock adjustments instantly), "order again" options on third parties (causing negative quantities - this was an issue with the Toast "order again" feature but may also be the root of the issue of negative stock caused by third party orders), and menu configuration for future orders (pulling from different stock parameters than the current same-day menu). TBD!

[cheftova]

Thank you! Keep us posted please. 

[GrantS]

Hi Alex,

Have you come to a conclusion on the future orders pulling from the current days stock? I'm running into the same issue.