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toast pos passcode

joshdiricco
Soup I

I'm trying to figure out my handheld POS passcode. I don't remember creating one. how can i find it or create a new one?

2 REPLIES 2

au79teahouse
Community Ambassador

looks like someone created a device password and locks you out. You will need to access recovery mode and factory reset the device to get it to work. Please contact Toast support for further assistance.

Rob
Community Manager
Community Manager

Hi @joshdiricco , I just provided information regarding the POS passcode. You can find this passcode under the "Employee" section on Toastweb, provided you have the correct permissions to view the passcode information. As was mentioned, please reach out to Toast support if you need help adjusting this information!

Updating Employee Information  

Screenshot 2024-02-05 at 10.30.06 AM.png



Robert Anderson, Community Manager
Toast