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Fast Casual
Start and join conversations in this group to discuss owning and operating a Fast Casual restaurant.
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Resolved! Side option modifiers

Hey Everyone!!   Coffee Shop/Bakery/Fast Casual restaurant here.   I am looking to get our tickets that print to the kitchen corrected and can not seem to find a solution.  Here is a run down on how our POS is setup.  We have Main Menu, then a list o...

Pick up times for online ordering

We are selling super bowl boxes for pick up the day of the super bowl. How do you change the pick up time to either not pop up or change it for that day specifically?  seems we can only set it by minutes not specific days.  

Help setting up take out taxable items (Such as soda)

Our establishment recently changed to toast.  We noticed that taxes were not being charged on soda take out orders.  We looked through Toast and thought it looked like it was set up correctly.  All our dine in orders are working properly.Thank you fo...

Resolved! Force Dining Option - It worked to start doesn't now.

I am a new user of Toast.  When we first set it up I selected the force select of dining option when you hit pay.  It was defaulted to dine in so was showing taxes until we changed it.  So I changed it to take out default since most of our customers ...

Restaurant Manager Digital Walkthrough

Would Toast consider adding on a Digital Walkthrough on their platform?  Adding the manager log is great I believe would be a great start to adding a digital Walkthrough.  Where Managers can set up there own needs, have it sent to upper management, a...

No tip block on toast go

Hi everyone, I am aware of the information that you sent me.  My problem is that we can not see a tip block if our drivers leave the main restaurant.  Do we have to get a hot spot to access the tip block?ThanksJack

Promo Codes

Hi All! I run a take-out only restaurant. We are open Thursday-Sunday and encourage patrons to pre-order. We would like to run a promotion for this Saturday for an NFL Game, however, we do not see an option for the Promo Code to Display all week yet ...

Resolved! Stay Hold Buttons

I am trying to enable the Stay Hold and Fire buttons on my POS and they are not showing up.  I have enabled all three and saved and published but they are still not visible.  Any suggestions?

Discount Button

I have set discounts for Military and First Responders but they are not showing up on the POS despite being enabled and visible etc.  Has anyone else had this issue? 

Resolved! Issuing Virtual Customer Vouchers

We moved to Toast from Square and use of TapMango (loyalty). Unfortunately, we have lost the ability to issue a customer a voucher and/or coupon for a future visit. In Square, this was simple and directly tied to guest checks. In TapMango, we could i...

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