03-20-2025 03:51 PM
A delivery option was added to our Google ordering options by a provider using the name "Locally Delivred." (spelling is incorrect on purpose). This provider doesn't exist as far as we can tell and was given no authorization to offer delivery through Google. The customer contacted us via telephone to ask where her order was which brought this issue to our attention. After an hour, we received an on-line order through Toast at our prices (the customer was charged 20% more). THEN a door dash driver showed up to deliver the order. (We don't offer any delivery options)
We are unable to remove Locally Delivred as a provider despite never adding them in the first place. We have had to turn off all online orders through Google until we can resolve the issue. Has anyone else had a similar experience?
Solved! Go to Solution.
10-28-2025 02:09 PM - edited 04-06-2026 11:55 AM
Hey Community!
I wanted to share an update I investigated this internally and found that the phone number 484-339-4548 appears to be associated with “Locally Delivred.”
This service isn’t integrated with Toast, so unfortunately, there’s not much we can do directly on our end. It seems to be a third-party setup where delivery drivers pick up orders from nearby restaurants and deliver them independently. Here’s a link that appears to be connected to them: locallydelivrd.com
-EDIT-
To disable this, you will need to disable Order with Google. The line below explains how to do this!
Manage Order with Google
This issue has been relayed to our fraud team, this is a legitimate business, so we are unable to do much from our side. This business is a 3rd-party company that leverages Google to offer this service, so canceling the 'order with Google' service is the only way to remove it at this time. Above is the best contact information we've found to also attempt to cancel.
2 weeks ago
Yes we are going through this right now. We also do not do delivery. this is awful it over charges our customers and then we have no control if the customer gets there food or what condition its in when they get it. I have filed reports with google and toast and no one will help us