A delivery option was added to our Google ordering options by a provider using the name "Locally Delivred." (spelling is incorrect on purpose). This provider doesn't exist as far as we can tell and was given no authorization to offer delivery through Google. The customer contacted us via telephone to ask where her order was which brought this issue to our attention. After an hour, we received an on-line order through Toast at our prices (the customer was charged 20% more). THEN a door dash driver showed up to deliver the order. (We don't offer any delivery options)
We are unable to remove Locally Delivred as a provider despite never adding them in the first place. We have had to turn off all online orders through Google until we can resolve the issue. Has anyone else had a similar experience?
