✍️ Tipping Trends: Changes in Gratitude
💸 Since 2018, full-service restaurant tips have hovered around 19.4% to 19.9%, with a notable decline during the start of the pandemic. Tips in quick-service restaurants have decreased slightly, from 16.8% in Q1 2018 to 16% in Q1 2023. However, customers are more frequently tipping when using a 💳 card or digital payment than in 2020.
💸 About 48% of transactions at QSR restaurants on the Toast platform included a tip in the form of a card or digital payment in Q4 2022. That’s up approximately 11% since Q1 2020, despite the average tip for dine-in at quick-service restaurants dropping to 16.7% in Q1 2023, the lowest in five years.
Making it Count
💡 **Tip Resource Guide**: Covers tip earning codes, tips on timesheets, pay stubs, and tip reporting in payroll. It also introduces three different methods to bring tips from POS to payroll: Tips Manager, Direct Sync, and Manual Addition!
💡 **Pooling Tips and Tipping Out**: This guide will provide insights into everything about tip sharing, but if you are using the new “Toast Tips Manager,” then use this instead: Toast Tips Manager Guide!
💡 **Receipts: Display Suggested Tip Amounts**: Increase tip amounts by implementing suggested tip amounts on receipts!
💡 **How to Enable Tipping When Using a Gift Card as a Payment Option**: Discover how to enable tipping functionality when customers use gift cards as a payment option!
The Changing Lunch Landscape
For the full culinary tour of these lunch habits, don't hesitate to bite into the original article. Drop a Kudo if you found this helpful, and Visit “How the Pandemic and WFH Have Affected Lunch Across the U.S.” to read more!
Robert Anderson, Community Manager
Toast
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