Attaching Bluetooth Speaker to Small KDS

[Todd]

Hi, all:

Our kitchen team cannot hear the "ding" from our small Toast KDS.  I've attached a Bluetooth speaker to the KDS in the tablet settings so we can up the volume on the notification.  When I choose different notification sounds, I DO hear the test sound on the speaker.  But when an order is submitted, no sound is played through the BlueTooth speaker.  Has anyone had success with this? Any tips?

Thanks!

TW

[Rob]

Hey @Todd, I would check the setup of the KDS and the prep stations being sent to the KDS. The link here: Notifications for KDS-Fulfilled Orders, will walk you through the steps to accomplish this. Let me know if this fixed the issue or if you're still not hearing the notification go off!