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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! Issues setting up BOGO Offer

I am trying to setup a discount "Buy 2 Entrees, Get One App Free."  Following the instructions in the tutorial (https://doc.toasttab.com/doc/platformguide/adminDiscountsConfigureBogo.html),  I have added the menu groups for the required purchase and ...

Tips on future orders

Hello, I'm hoping someone here has run into this and has a fix. We are having a recurring issue with future-dated delivery orders. When a customer orders an order for a future date and leaves a tip, the tip is attached to the order takers shift revie...

kds missing items or not getting tickets

Does any one else have the same problem of orders (tickets) no getting to the right KDS ? or showing up in the pre station but not on the expo even though they a set up to go to expo ? Try already rebooting, reinstalling changing cables changing swit...

Resolved! Exclude Modifiers from Discounts?

I could have sworn modifiers were excluded from Discounts, but I just did a test and it's still being included.I created a discount of 10% off a specific item.There is a promo code set.Then I went to the item's modifiers and selected the "cannot be d...

Resolved! FOOD TRUCK P.O.S

TO SET UP AN OFFSITE FOOD TRUCK, WHAT DO I NEED TO OPERATE? I ASSUME A HANDHELD, BUT DO I NEED A KDS? DOES THE HANDHELD COME WITH A PRINTER? THE SETUP WOULD BE A CASHIER TAKING ORDERS INSIDE OF THE SITE, SENDING ORDERS TO AN OUTSIDE FOOD TRUCK.  IS T...

Catering order number on KDS

Our Catering Online orders are showing up in the Catering page with their correct order numbers (#440, #441, etc), but they are assigned Order #1 when they show up on our KDS screens. This leads to confusion and duplication when orders are assigned o...

Resolved! Toast Loyalty program

Does anyone know how to set up a tiered loyalty program where guests can unlock higher rewards as they move up through each level?  Is there a way to accomplish this?

Tax Exempt without a Number

Hello, We operate in Texas, which does not require a number to be issued on tax exempt certificates. However, Toast requires a number when ringing up an order as tax exempt.How can we bypass the number requirement?

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