I am looking to disable / remove the "Special Request" option on most of my modifier groups, I would like to keep it on a few of the groups but am looking to eliminate it where possible. Is this an option?Thanks in advance!
I would like to display a menu on my website that isn't purchasable (i.e. a current draft menu but I don't want people to be able to order online). I added a new "Draft" Menu and selected Website View-Only but nothing appears when I try to add a Menu...
I am looking for a report for HISTORY of over/under cashouts for custom periods (not just one day).I have chesked cash audit drawer history etc.
Does surcharging apply to catering orders?We have started surcharging but still has $4500 in credit card fees in one month. How can I reduce this amount even more? What actions do I need to take?
I'm in the process of closing a location - one of three under multi-location management. We have gift cards and rewards accounts. I'm wondering what will happen to these accounts after the account is deactivated. Currently, they can only be reported ...
I'm new with using the KDS and need some help with using it. Basically, I want to know if there is an easy way to take a phone order and then save it so I can send it to the KDS at a time that I decide.We have our own delivery drivers and what I'm l...
Recently, I experienced two chargebacks through Toast Online Ordering—one for a takeout order where the customer claimed the card was unauthorized, and another for a digital gift card purchase that was later disputed after being used. Unfortunately, ...
It would be great to know if Tables would tell me how often each table is being used. I could then identify tables in higher demand, either by size or location in the restaurant, and adjust the table size to maximize customer needs
Hello,We have a problem with our Shift Review. The 'Cash Activity' and more specifically the 'Cash difference' line item. We want the Shift Review to calculate the tipout or deposit ('Cash difference') for individuals based on the total amount of c...
Is there a way to have *one* prep station printer print one item per ticket, without forcing the rest of the prep stations to do the same?We would use this with pizza prep, so that the individual pizza prep ticket would follow that pizza through the ...
How do i get my kds on the correct display?
It would be really helpful if XtraChef had a current on hand for your inventory products. You have your manual inventory counts and your recipes and sales that should deduct from your count but you don't have estimated current on hand anywhere. You...
How can I found out why we have a chargeback appearing as an ACH debit?
Hello,So i'm having issues with my customers names not getting saved in the guestbook. When a customer calls in for a take out order, i ask them for their phone number and name. Once I have entered their info, I then select the items they choose. Thi...
AnswerModifications to orders where Toast is classified as a marketplace facilitator are not allowed. Toast is classified as a marketplace facilitator for orders originating from the Local by Toast app and Toast Local in applicable jurisdictions. Mod...
