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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

KDS monitor

I want to put KDS in my kitchen but I have a hard time paying $900 for a 22" monitor.Seems very high seeing as they are going to charge a monthly fee on top of that.Not trying to be cheap but I can get a 22" monitor on Amazon for $75Input?

kitchen ticket colors

Our tickets display the 'dine-in' and 'take out' both in red. When we are busy it can get missed and a take out order will get plated. Is there a way to make the phrase 'take out' stand out more?  Different color?  Different font?

Due time Issues with 1st party delivery orders

Hi,We are using a local delivery company for our delivery orders, thus Toast is set for the 1st party delivery option - just like using our own drivers.  There are a few issues with the 1st party delivery options I have.The main issue is with the due...

Prioritizing Modifiers on KDS screen

Hi everyone!Is there a way to prioritize certain modifiers on the KDS screen without manually rushing an item?Currently, we have a soup and salad combo where guests often request the soup to be served first. I set up an "Up First" prep station and as...

FEATURE REQUEST!

Change font on both kitchen chit and KDS when it is a special request. It would be nice if the manager that's expediting can see that the line that's adding something is a typed in special request versus a modifier button.

Mobile Order and Pay Dining option

We are a tiki bar/restaurant on the water. We have toast Mobile Order and Pay for our boat slips and various chairs throughout our restaurant so that guest can order for themselves in these areas with servers helping this process. The issue were runn...

Server Firing - Un-fire & Add-Ons

I am in the middle of configuring a new KDS system. We have had Toast for about 4 years and finally upgrading to KDS. We previously only had server printers that would print tickets to hand in to the kitchen (Expo, Hot, Cold). Never even had printers...

Two-Level Fulfillment Improvements

We have two kitchens and frequently run into the problem of not being able to properly manage order completion versus order expediting.Scenario: Sushi kitchen finishes a sushi roll and marks it as complete on a ticket with other items coming from mai...

Packaging Preference for Takeout & Delivery

Hello everyone,Is anyone currently using the Packaging Preference feature for Takeout & Delivery? We've been utilizing it for approximately two months now. Initially, everything was running smoothly; however, we've encountered the following issue:1. ...

Meal Pacing with KDS/Prep Stations

Hi All!I have been using toast at my restaurant for a little over two years now. Recently I've been tasked on elevating the efficiencies in our kitchen with meal pacing (timing) in order to streamline the process, as well as ensure our food is remain...