I have a problem with how my restaurant’s orders show on the Kitchen Display System (KDS). For dine-in orders, I want them to be divided by courses like appetizers, entrees, and desserts, and that part works fine. But for phone orders, pickups, and d...
Is anyone else experiencing issues with their KDS. Specifically, we have noticed that orders are sometimes only going to the expo screens and other times only to the production screens. Additionally, there have been instances where orders are not sho...
I want to put KDS in my kitchen but I have a hard time paying $900 for a 22" monitor.Seems very high seeing as they are going to charge a monthly fee on top of that.Not trying to be cheap but I can get a 22" monitor on Amazon for $75Input?
Hi all!We've recently noticed an issue at several locations where the table number displayed on the KDS doesn't match the table number printed on the kitchen ticket. After some digging, it seems this happens when a guest is pre-assigned to one table ...
So my restaurant is a first-come first-serve style casual dining. We love using Toast but a feature that would allow our expo to send a notification to the POS's when they need hands would be amazing. I have tried using the POS notification that is a...
Ok... I need a mobile ordering/KDS Routing expert here.We just turned on Mobile Ordering in our coffee shop. We have the receipts print at our expediter screen. However... we don't need the "Merchant" copy of the receipt to print. Anyone know if ther...
Is there a way to see tickets that have been sent to the kitchen kds, but haven't been fulfilled by kitchen in the back office of toast?
When a prep station bumps a ticket, the ticket is moving to the front on the Expo KDS. This is causing issues at our Drive-Thru since the order of the tickets displayed are the orders of the cars in DT. Does anyone know if this can be changed? We are...
We do not have a KDS but want to text guests, can I still send a guest a text from the Orders Hub?
On our online ordering tickets, the menu items are not organized. They show up as the guest orders them...they're all over the place. We have "Hot" and "Cold" sandwiches as well as soups etc and it's harIt would help us immensely. Any help would b...
I am also having issues with Doordash displaying DD instead of the customers name, starting with he latest update. No changes to any settings. Same issue as https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-sup...
On our KDS' we swapped over to the newer Grid View option instead of the Dynamic View, it looks way better and we have had no problems with it until about 5 days ago. I guess there was an update and now any order that comes in from online, phone orde...
Is it possible to list ingredients or toppings on the KDS's. We have a burger restaurant and we have build your own burgers with modifiers selected by customers that show up no problem on the kitchen display screens. We also have specialty burgers t...
City Cruises Philadelphia is currently having a problem with the galley printer. It will start off fine but about an hour later the error light will come on.
Good Morning,I have a dilemma regarding the modifications and stock quantity of pastries. If I have a stock of 50 croissants and we have a modifier for breakfast sandwiches that allow for croissants to be used to substitute a bun, we have to manually...
