When a prep station bumps a ticket, the ticket is moving to the front on the Expo KDS. This is causing issues at our Drive-Thru since the order of the tickets displayed are the orders of the cars in DT. Does anyone know if this can be changed? We are...
We do not have a KDS but want to text guests, can I still send a guest a text from the Orders Hub?
On our online ordering tickets, the menu items are not organized. They show up as the guest orders them...they're all over the place. We have "Hot" and "Cold" sandwiches as well as soups etc and it's harIt would help us immensely. Any help would b...
I am also having issues with Doordash displaying DD instead of the customers name, starting with he latest update. No changes to any settings. Same issue as https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-sup...
On our KDS' we swapped over to the newer Grid View option instead of the Dynamic View, it looks way better and we have had no problems with it until about 5 days ago. I guess there was an update and now any order that comes in from online, phone orde...
Is it possible to list ingredients or toppings on the KDS's. We have a burger restaurant and we have build your own burgers with modifiers selected by customers that show up no problem on the kitchen display screens. We also have specialty burgers t...
City Cruises Philadelphia is currently having a problem with the galley printer. It will start off fine but about an hour later the error light will come on.
Good Morning,I have a dilemma regarding the modifications and stock quantity of pastries. If I have a stock of 50 croissants and we have a modifier for breakfast sandwiches that allow for croissants to be used to substitute a bun, we have to manually...
I have a problem with how my restaurant’s orders show on the Kitchen Display System (KDS). For dine-in orders, I want them to be divided by courses like appetizers, entrees, and desserts, and that part works fine. But for phone orders, pickups, and d...
Is there a way that we can set up our system to allow us to split our menu between 2 kitchens when were busy and 1 kitchen when were slow. I have set up different item routing, prep stations, service areas and its still not behaving like we want it t...
Just wanted to introduce ourselves! My husband and I are very experienced Toast users with multiple integrations including KDS, MarginEdge, Toast Go Handhelds, Catering, Online Ordering, Waitlist & Reservations, Loyalty, ...We are located in Ocean Ci...
How can I disable the option to book an order online?
We have a pizza place and make a lot of pizzas, I would like to see something noticeable, like perhaps the background color change on the KDS if there are any changes from the standard pizza in the system. I would love for our kitchen staff to read ...
HI all, We are very new to this system, been live 3 days. All has been going fairly well, but we do have one thing we are trying to see if it is actually possible or not. We are not a "server" style restaurant, we are a you come in and pay and ...
Its now been a year, has their been any updates to this? Is there any way to make this feature work without an expeditor station? We are quick service, so there is no expeditor station. We currently have three kitchen screens, two for food and one f...
