On our online ordering tickets, the menu items are not organized. They show up as the guest orders them...they're all over the place. We have "Hot" and "Cold" sandwiches as well as soups etc and it's harIt would help us immensely. Any help would b...
Good Morning,I have a dilemma regarding the modifications and stock quantity of pastries. If I have a stock of 50 croissants and we have a modifier for breakfast sandwiches that allow for croissants to be used to substitute a bun, we have to manually...
I have a problem with how my restaurant’s orders show on the Kitchen Display System (KDS). For dine-in orders, I want them to be divided by courses like appetizers, entrees, and desserts, and that part works fine. But for phone orders, pickups, and d...
Is there a way that we can set up our system to allow us to split our menu between 2 kitchens when were busy and 1 kitchen when were slow. I have set up different item routing, prep stations, service areas and its still not behaving like we want it t...
Just wanted to introduce ourselves! My husband and I are very experienced Toast users with multiple integrations including KDS, MarginEdge, Toast Go Handhelds, Catering, Online Ordering, Waitlist & Reservations, Loyalty, ...We are located in Ocean Ci...
How can I disable the option to book an order online?
We have a pizza place and make a lot of pizzas, I would like to see something noticeable, like perhaps the background color change on the KDS if there are any changes from the standard pizza in the system. I would love for our kitchen staff to read ...
HI all, We are very new to this system, been live 3 days. All has been going fairly well, but we do have one thing we are trying to see if it is actually possible or not. We are not a "server" style restaurant, we are a you come in and pay and ...
Its now been a year, has their been any updates to this? Is there any way to make this feature work without an expeditor station? We are quick service, so there is no expeditor station. We currently have three kitchen screens, two for food and one f...
Hey there. This might be a dumb question, but I thought that it wouldn't hurt to try asking anyway.In regards to "Show Default Modifiers" option. This is the description..."Specify "Yes" to always show default modifiers on the order, or "no" to only ...
We have two kitchens and frequently run into the problem of not being able to properly manage order completion versus order expediting.Scenario: Sushi kitchen finishes a sushi roll and marks it as complete on a ticket with other items coming from mai...
We've been having this issue for a few months. Orders will send to our expo screen but not the kds screen.Seemingly at random, some orders will send only to expo and not to the kds. I've been tracking this issue for a couple of months. Originally I t...
Trying to use the new packaging preferences options but they don't seem to show on KDS/Orders Hub/Receipt when Curbside is selected, though it does show the option to select preferences during checkout, is this a known issue?
I want to put KDS in my kitchen but I have a hard time paying $900 for a 22" monitor.Seems very high seeing as they are going to charge a monthly fee on top of that.Not trying to be cheap but I can get a 22" monitor on Amazon for $75Input?
Our tickets display the 'dine-in' and 'take out' both in red. When we are busy it can get missed and a take out order will get plated. Is there a way to make the phrase 'take out' stand out more? Different color? Different font?
