Trying to use the new packaging preferences options but they don't seem to show on KDS/Orders Hub/Receipt when Curbside is selected, though it does show the option to select preferences during checkout, is this a known issue?
I want to put KDS in my kitchen but I have a hard time paying $900 for a 22" monitor.Seems very high seeing as they are going to charge a monthly fee on top of that.Not trying to be cheap but I can get a 22" monitor on Amazon for $75Input?
Our tickets display the 'dine-in' and 'take out' both in red. When we are busy it can get missed and a take out order will get plated. Is there a way to make the phrase 'take out' stand out more? Different color? Different font?
Hi,We are using a local delivery company for our delivery orders, thus Toast is set for the 1st party delivery option - just like using our own drivers. There are a few issues with the 1st party delivery options I have.The main issue is with the due...
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
We use TDS and our own in house drivers. When we turn off TDS midshift, we have trouble dispatching drivers after we turn in house delivery off. Are we doing something wrong when we turn our in house drivers back on? It makes a huge mess when we have...
Hi everyone!Is there a way to prioritize certain modifiers on the KDS screen without manually rushing an item?Currently, we have a soup and salad combo where guests often request the soup to be served first. I set up an "Up First" prep station and as...
I'm trying to get a report or even just a csv download that includes the value of the ticket that was fulfilled.So far I'm only seeing time basically. We are looking to understand the average time to fulfill and the value of what is being fulfilled ...
I'm testing some items on two station KDS and when they are fulfilled on one station the green check marks are not showing up on the other station. I can't find a setting for this in the dashboard, to enable or disable. We have individual item fulf...
Change font on both kitchen chit and KDS when it is a special request. It would be nice if the manager that's expediting can see that the line that's adding something is a typed in special request versus a modifier button.
We are a tiki bar/restaurant on the water. We have toast Mobile Order and Pay for our boat slips and various chairs throughout our restaurant so that guest can order for themselves in these areas with servers helping this process. The issue were runn...
I am in the middle of configuring a new KDS system. We have had Toast for about 4 years and finally upgrading to KDS. We previously only had server printers that would print tickets to hand in to the kitchen (Expo, Hot, Cold). Never even had printers...
We have two kitchens and frequently run into the problem of not being able to properly manage order completion versus order expediting.Scenario: Sushi kitchen finishes a sushi roll and marks it as complete on a ticket with other items coming from mai...
Servers can't hold items and then send another round of drinks, everything that was on hold will send. I have meal pacing turned on (because it works for our kitchen) Why is the hold button such a pain in the neck? Please help
Hello everyone,Is anyone currently using the Packaging Preference feature for Takeout & Delivery? We've been utilizing it for approximately two months now. Initially, everything was running smoothly; however, we've encountered the following issue:1. ...
