Has anyone figure out a good way to setting up prep times for items across multiple stations?Currently, if a server wants to add a protein to a dish, we've set up req'd or forced shown mods to allow them to add it to a dish and it's routed to the res...
I'm looking for additional best practices. We have 2 KDS screens in the BOH. One is the main expediter screen and the other is designated for online orders and a dedicated POS for ToGo orders. When on online order comes in, the main KDS prints a k...
ISSUE: soups, salads, chips, etc. are all taken care of by the food runner but they still need to be on the expo screen. When the kitchen fulfills all food items, the order does not go to the front of the KDS because the sauces are showing up as not ...
Does anyone else have this problem? When I do a reorder from what a customer ordered last time, the new ticket is populated with the items but when I finish taking the order it doesn't go to the Kitchen Display Screen.
I just switched our restaurant to KDS screens in our quick service restaurant and was so excited about production item counts and how they could create massive efficiencies for our kitchen. Unfortunately we cannot rely on production item counts to up...
We have a bakery where all items up front are made the night before to be put in our display cases. We also have online orderings for specialty items (cakes, mostly) as well as wholesale. Right now my KDS is set up to be the only screen that receives...
Just wanted to introduce ourselves! My husband and I are very experienced Toast users with multiple integrations including KDS, MarginEdge, Toast Go Handhelds, Catering, Online Ordering, Waitlist & Reservations, Loyalty, ...We are located in Ocean Ci...
Hello. The KDS and item production count feature is great. But in many kitchens Substitutions are a common modifier.Example: substituting a bunHow it would work: The item comes on a sesame bunThe customer wants to substitute a Gluten Free bun.The sub...
At the moment if one wants to send an individual item on the kDS system, you have touch the screen 3 times. On other KDS systems I have used, you just need to press the individual item. If you make a mistake thereis a 5 sec delay. This speeds things ...
We are an assisted service pub, guests order at a central order point but from that point we do full service. When the order goes to the KDS we then deliver a caddy with salt, pepper, napkins and cutlery. On quieter days we won't have someone fixed t...
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
I have an issue with the "buy 4, get the 5th 50% off" discount in our POS system. When a customer orders 6 salmon nigiri sushi, the system breaks it down as $10 x 4 (full price), $5 x 1 (discounted), and $10 x 1 (for the sixth item), with the discoun...
We are pizza store and we have a lot of meal deals, we separate tickets to fryer station and pizza prep stations which have their own label printers for putting on the pizza boxes etc. We use coursing for kitchen tickets set up to separate items by c...
For tickets with large orders (like 10+ items), we need to print sticky labels as the items are being completed one-by-one.Since we have the Auto-print fulfilled tickets option enabled, we thought that if only an individual item was fulfilled, then o...
Does any one else have the same problem of orders (tickets) no getting to the right KDS ? or showing up in the pre station but not on the expo even though they a set up to go to expo ? Try already rebooting, reinstalling changing cables changing swit...
