Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

KDS - Take Out Expeditor Screen

We recently switched to KDS screens.  Some of our locations do heavy carryout business where we have an expo station that handles dine-in orders and another station that expedites carryout orders.  All orders come from the same prep stations.  Is the...

Resolved! Expediting ToGo Orders

I'm looking for additional best practices.  We have 2 KDS screens in the BOH.  One is the main expediter screen and the other is designated for online orders and a dedicated POS for ToGo orders.  When on online order comes in, the main KDS prints a k...

KDS Fulfillment time tracking

I want to track cook's ticket time performance.  I can give each cook KDS permission. I have them sign in at their prep station. The ticket details, under kitchen operation reports has the data I need.  I want Toast AI to average the fulfillment time...

KDS REPORTING

I wanted to know if there is a way to get better KDS reporting such as:Time of prep of itemsClock in as expo and see how you can measure his time of sending tickets What Items are taking too long to make or the one that are fast to make for me those ...

Resolved! Configuring Prep time across stations

Has anyone figure out a good way to setting up prep times for items across multiple stations?Currently, if a server wants to add a protein to a dish, we've set up req'd or forced shown mods to allow them to add it to a dish and it's routed to the res...

KDS Production Item Count Lag

I just switched our restaurant to KDS screens in our quick service restaurant and was so excited about production item counts and how they could create massive efficiencies for our kitchen. Unfortunately we cannot rely on production item counts to up...

KDS Fulfillment

We have a bakery where all items up front are made the night before to be put in our display cases. We also have online orderings for specialty items (cakes, mostly) as well as wholesale. Right now my KDS is set up to be the only screen that receives...

Help in Ocean City, Maryland

Just wanted to introduce ourselves! My husband and I are very experienced Toast users with multiple integrations including KDS, MarginEdge, Toast Go Handhelds, Catering, Online Ordering, Waitlist & Reservations, Loyalty, ...We are located in Ocean Ci...

less button presses when sending items on kds

At the moment if one wants to send an individual item on the kDS system, you have touch the screen 3 times. On other KDS systems I have used, you just need to press the individual item. If you make a mistake thereis a 5 sec delay. This speeds things ...

Cutlery Delivery

We are an assisted service pub, guests order at a central order point but from that point we do full service. When the order goes to the KDS we then deliver a caddy with salt, pepper, napkins and cutlery. On quieter days we won't have someone fixed t...