I have an issue with the "buy 4, get the 5th 50% off" discount in our POS system. When a customer orders 6 salmon nigiri sushi, the system breaks it down as $10 x 4 (full price), $5 x 1 (discounted), and $10 x 1 (for the sixth item), with the discoun...
We are pizza store and we have a lot of meal deals, we separate tickets to fryer station and pizza prep stations which have their own label printers for putting on the pizza boxes etc. We use coursing for kitchen tickets set up to separate items by c...
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
ISSUE: soups, salads, chips, etc. are all taken care of by the food runner but they still need to be on the expo screen. When the kitchen fulfills all food items, the order does not go to the front of the KDS because the sauces are showing up as not ...
For tickets with large orders (like 10+ items), we need to print sticky labels as the items are being completed one-by-one.Since we have the Auto-print fulfilled tickets option enabled, we thought that if only an individual item was fulfilled, then o...
Does any one else have the same problem of orders (tickets) no getting to the right KDS ? or showing up in the pre station but not on the expo even though they a set up to go to expo ? Try already rebooting, reinstalling changing cables changing swit...
TO SET UP AN OFFSITE FOOD TRUCK, WHAT DO I NEED TO OPERATE? I ASSUME A HANDHELD, BUT DO I NEED A KDS? DOES THE HANDHELD COME WITH A PRINTER? THE SETUP WOULD BE A CASHIER TAKING ORDERS INSIDE OF THE SITE, SENDING ORDERS TO AN OUTSIDE FOOD TRUCK. IS T...
Our Catering Online orders are showing up in the Catering page with their correct order numbers (#440, #441, etc), but they are assigned Order #1 when they show up on our KDS screens. This leads to confusion and duplication when orders are assigned o...
MENU as MOD = great idea.MODS: each modifier has a unique price - OKadd chimichuri $4add truffle $5add Lobster Tail $39MODS: use Menu as Mod - only works if each mod is same price. greyed out: each modifier has a unique price = cannot doThis solve...
Does anyone know how to make grid view on the KDS show the last names? It only has the last initial and dynamic view isn't a good fit for us.
We have a 320 seat music venue attached to our restaurant. Is there any way to designate tickets of guests attending the show to show up on the KDS so our kitchen knows the table it on a time crunch? I know you can change the Kitchen Name of each i...
Wondering if anyone has used KDS in a fine dining restaurant, specifically the Assembly Line feature? We have different stations cooking different items on the same tickets and rather than having a missed call from chef or line cook not hearing the c...
I'm looking for a workaround to get certain items to jump to the top of the KDS screen. Ultimately, I want to send instructions to the kitchen KDS to send certain items to the bar to allow the bartender to stay behind the bar. On certain items, we ...
We have two KDS in our kitchen. Most of the day only one KDS is manned and in use. At dinner both KDS are manned and in use. Is there any way to have tickets alternate between the two KDS rather than each ticket being sent to both KDS?
I'm not sure if this is the correct place to leave this. We have a difficult time managing our online wait times using the orders hub We would like to see the ability to do this on the kitchen display screen menu. This would save us a lot of time na...
