09-17-2023 09:02 PM
Hi, we are ending our 6th month in business and Im concerned that we may not be closing out each day the proper way when it comes to CC tips. I saw a YouTube video from 3 years ago and they did it completely different but I also am taking into consideration that things have changed in 3 years. I’ve tried to find current videos, but I havent had any luck. I called customer service but they couldnt help me, and were going to have someone reach out to us, but we haven’t received a call. If anyone can tell me who to contact or a link to a video for us to verify that we are doing it correctly, that would be great! TIA!
12-05-2024 02:10 PM
If you are curious about what a proper close-out is from Toast's perspective, I have attached some articles below! Let me know if you are looking for something else or if you have any other questions.
Close Out Day, Z Report, and Auto-Capture Overview
Close Out Day - (Video)
Guided Close Out Procedures - (Video)
End of Day Activities - Cash Management Training - Cash Drawers - (Video)