So my restaurant was open 1/3 and 1/4. I received a deposit on 1/6 for $6.95 missing the actual deposits for sales on 1/3 and 1/4. I called on 1/6/25 and they stated that it was sent on their end and to check with the bank as it was on the banks end....
Hi, we are ending our 6th month in business and Im concerned that we may not be closing out each day the proper way when it comes to CC tips. I saw a YouTube video from 3 years ago and they did it completely different but I also am taking into cons...
if I'm not using toasts payroll services should me the owner and waitresses that use the pos still be using the clocking in/out option? we have been with toast for about a month now and we don't clock in or out in toast pos, to me it sounds like its...
I was hoping there could be a way of doing Z reports (and sales summary reports) without all that paper. There's no reason why it can't be emailed and I could print out the results on a regular printer on 8-1/2 x 11.Anyone know how this can be done?
Hello everyone,I was hoping someone could assist in explaining the Close Out Report. I am wanting to know if I can Close Out the report twice in one day since I have two shifts?
We recently switched over to toast and are having trouble understanding the cash drawers and tips outs with the way we pool tips. For background, we used pool tips by simply collecting cash tips in a bucket, then look at a report that told us what th...
Hello,We have a problem with our Shift Review. The 'Cash Activity' and more specifically the 'Cash difference' line item. We want the Shift Review to calculate the tipout or deposit ('Cash difference') for individuals based on the total amount of c...
Hey folks. I bought a second Toast flex as a duplicate to our original set up. I'm struggling to set up the second drawer. Can I set up each drawer to respond to each terminal or will it just open randomly? In any case, I'd like to set up the second ...
I invoiced my first House account today. Sent it via email to the customer. My team just called me and they can't close their day because this is showing as an open ticket. What did I do wrong? Thank you in advance for any help!Sherry
I am trying to open a closed check and I do not have a re-open link next to each closed check in my orders detail report. Anybody know why?
Spoiler Hello why can’t I add a debit card to my account
How do you value the Guest data on Toast Now reporting. I'm out of town, checking on today's business the Guest report suggests a count that is not realistic and the avg/guest sales percentage that's about 1/3 of normal sales. Is this a projection? ...
Two nights ago we had a storm and internet was out at closing time. My employees could not run their shift review and therefore could not see what card tips were owed to them. Can I run a shift review for my employees the next day? Or what is the b...
Is it possible to close out and end the day remotely? I have a manager that usually closes out each day but she will be leaving for vacation for a week and I will not be available to close out the day at the POS. Any of my employees are able to close...
