Hi guys, I'm hopeing t have a way to void a "unpaid" order. My manager did not clock out and today I noticed on the summery it had one unpaid order, due to him not clocking out he must have missed it on his end. I need to know hoe to do this from the...
Hello Group, We are trying to get a report for our monthly TABC that we have to send in regarding alcohol that was discounted or given away. They want not only just a total but an itemized list of each type of alcohol with costs and discounts. I...
We recently had an issue where we closed out a servers shift review and put the cash she owed into one of the drawers. For various reasons we then had to undo the shift review. The next day, the drawer was showing that it was under. After spending a ...
We have our servers tip out our bartender a % of bar sales at the end of the night. With most customers paying with cards, they end up with not enough cash at the end of the night. So far they've been doing IOU's. We are a brand new restaurant and fi...
Anyone else getting the message that they are not eligible for instant deposits?
Hello everyone, my restaurant is new to toast. less than a week now. We are having trouble in our carry out department. with the cash drawer, shift review checkout and online orders tips on how my carry out staff are suppose to receive those tips? be...
It would be great if Toast can create a way for us to be able to do preform manual credit card close out remotely!! My previous POS HAD THIS ABILITY . It is very important for my business to receive our deposits in the next morning , and if there is ...
We are a bakery and are having issues with labor reporting. If someone clocks in before midnight (12am), then the entire shift goes on the previous days report. Even if it is 11:59p, the entire shift shows as the day before. Is there a way to separat...
So my restaurant was open 1/3 and 1/4. I received a deposit on 1/6 for $6.95 missing the actual deposits for sales on 1/3 and 1/4. I called on 1/6/25 and they stated that it was sent on their end and to check with the bank as it was on the banks end....
Hi, we are ending our 6th month in business and Im concerned that we may not be closing out each day the proper way when it comes to CC tips. I saw a YouTube video from 3 years ago and they did it completely different but I also am taking into cons...
if I'm not using toasts payroll services should me the owner and waitresses that use the pos still be using the clocking in/out option? we have been with toast for about a month now and we don't clock in or out in toast pos, to me it sounds like its...
I was hoping there could be a way of doing Z reports (and sales summary reports) without all that paper. There's no reason why it can't be emailed and I could print out the results on a regular printer on 8-1/2 x 11.Anyone know how this can be done?
Hello everyone,I was hoping someone could assist in explaining the Close Out Report. I am wanting to know if I can Close Out the report twice in one day since I have two shifts?
We recently switched over to toast and are having trouble understanding the cash drawers and tips outs with the way we pool tips. For background, we used pool tips by simply collecting cash tips in a bucket, then look at a report that told us what th...
