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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Delivery partner integration

When I set up my delivery partners integration, everything seemed good. I chose to add 1.50 to each item. That carried over. However, I gave a few items that the price is based on size. Those prices stayed the same. I need to know how to get the 1.50...

Packaging Preferences for Curbside

Trying to use the new packaging preferences options but they don't seem to show on KDS/Orders Hub/Receipt when Curbside  is selected, though it does show the option to select preferences during checkout, is this a known issue?

Resolved! chat permission

There are new permissions 1.21 and 1.22 regarding employees using a chat feature.  I cannot find any training material regarding these items.  Any feedback on how these features work or where I can find training materials?

Resolved! Catering & Events

Hi All,  Has anyone started using the catering & events module? I don't want to use the online ordering feature of it and I'm wondering if it is worth it to get for the other functions.  I don't want people ordering catering online for scheduling pur...

Resolved! Toast POS Custom Pop up message

Does anyone know if there is a way we can have a pop up response appear when we add items to the customers order? For example, after adding a meal to the transaction, I was hoping if there is a way a pop up would appear with the message "Did you offe...

make header margin bigger on receipt

I'm looking for a way to make the header margin larger on receipts, so that when our staff prints to-go and delivery receipts and puts them in the rail, the rail does not cover up the large order number at the top of the receipt.Toast Support states ...

Experiences with Toast Delivery Services?

Can folks who are using or have used Toast Delivery Services (TDS) share their experiences?  We are based in Silicon Valley here in California, and are thinking about using it.Our intention to use TDS is to 1) save on doordash commissions for large o...

Credit Card Tips Allocated to Wrong Pool

Hello! I am looking for instructions on how to reallocate credit card tips that ended up in the wrong tip pool.The Scenario: A check was opened by a bartender and on drink was purchased. The customer then moved to a table where a server completed the...