Hi Toast team! Context: We already accept EBT/SNAP in Toast, but magstripe swipe isn’t supported on our terminals. Staff must use other entry methods (e.g., keyed/insert), which slows checkout and increases errors during busy periods.Request: Add EBT...
Hi Toast team! Context: We use the current website-based tools on mobile devices and they work okay for basic retail tasks. But retail markets and shops need faster, rugged, scan-first workflows. A purpose-built handheld would beat mobile web on spee...
Use caseWe need a built in Robust Vendor/Supplier profile in Toast Retail similar to a spread sheet we maintain now, so purchasing and receiving are consistent across staff and locations. I can share our template if helpful.What we need (minimum viab...
SummaryPlease add a native Store Layout & Planograms capability to Toast’s retail workflow. This would be an analog to the restaurant floor plan + table management. This would let retailers design aisle maps, place fixtures, and assign products to ex...
I work in a restaurant where we take orders at the bar, and often times people have open tabs but don’t tell us (and sometimes we forget to ask) and we start taking their order. It’s not till we’re done putting everything in the POS that they tell us...
MENU as MOD = great idea.MODS: each modifier has a unique price - OKadd chimichuri $4add truffle $5add Lobster Tail $39MODS: use Menu as Mod - only works if each mod is same price. greyed out: each modifier has a unique price = cannot doThis solve...
How to SEE all Food Items: and their corresponding printer locations; as a table or report?So many times I have to update Menu items, or add items. And I don't remember what the printer associated with that type of food.Example: new item "Roast Duck ...
How do I get a sub-total to print on a receipt? I enter a $5 coupon and it shows the $5 coupon but not what the sub-total is.Debbie
Has anyone set up a 2 for $25 menu or something similar? We want to run a 2 for $25 special a few days per week and offer specific menu items. We want to charge $25 for 2 selected items but also be able to modify those items (burger temp, sides, et...
Hello! We are having an issue with our 3rd party apps that allow for customers to order more than what we have in stock. For example, our Toast POS system will show that we have 3 chocolate chip cookies in our store BUT because it is in stock, a cust...
Hello! I am wondering why it is when I am charging an order to a house account, two receipts print. I don't need any receipt because the guests ordering don't require one. And certainly not two. I'm wasting receipt tape with the this and am hoping so...
I was told multiple times that with Toast Payroll essentials that someone at Toast sets up the PTO options when requested. I was told this multiple times, including by the folks that did the hands on training.Now support is telling me I have to pay f...
We have an ongoing issue with the total price of an item on Toast Local receipts for which the price of the modifiers is added to the base price of an item twice. Our receipts are set up to not show the price of each modifier, so the modifiers are a...
Is there a way to set ordering times for the kiosk?We have a kiosk placed at the front, and occasionally, guests use it to place orders even during our closed hours. While I am aware of the option to set menu availability, we still need to keep the m...
Today was weird. Somehow, all POS systems were showing offline. When i headed back to the restaurant, noticed the power to Meraki was pulled back. This was so weird. Resulted in chaos: online orders backed up, the restaurant also got busy, and couldn...
