Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

House Accounts receipts are printing twice

Hello! I am wondering why it is when I am charging an order to a house account, two receipts print. I don't need any receipt because the guests ordering don't require one. And certainly not two. I'm wasting receipt tape with the this and am hoping so...

Resolved! Configuring Prep time across stations

Has anyone figure out a good way to setting up prep times for items across multiple stations?Currently, if a server wants to add a protein to a dish, we've set up req'd or forced shown mods to allow them to add it to a dish and it's routed to the res...

Auto-Close Orders at End of Day Settings

Can anyone who has used this setting to either void or close out open orders to a system payment type give any feedback on it? I'm curious if it also closes *scheduled* future orders, which would be a huge issue. Also, if you do turn the setting on, ...

Handhelds are being problematic

HelloWe have been with Toast now for 3+ years (Feb 2023).  At sign up, one of the benefits, was that they provided free of charge the handhelds we needed to run our FOH operations.  After 3 years, 1 handheld will not accept payments, 3 will randomly ...

86 Reprting

it would be great if we could run reports on the history of 86 and products so it would show times and  dates that products were marked out out of stock.  with multiple units it is difficult to know where correct pars should be without knowing exactl...

Go 3 Hand Held

Setting up my new Handheld Go 3 devices and 1st: They won't charge past 70%. 2nd: When I try to print and order to our kitchen printer it tells me the printer is disconnected and it is not. Same with a receipt. Help! Thanks. Debbie

Reservation settings

Is there a way to set different quantities of reservations per 1/2 hour? Currently, I’m only seeing having the same # of seats per 1/2 hour all through a shift. So if I book a table of 14, that’s all I can book. I’d like to be able to adjust each 1/2...

Schedule Overrides for MLM customers

Creative workaround or Feature Request:We have 100+ locations that are closed a scant few days each year.  Having to create a schedule override 300+ times is an enormous pain point.  Has anyone found a way around this?  Any chance there's an API endp...

Drink Recipes for Bartender

Is there a way for bartenders to see the recipe for a drink when they tap on the menu item? I was going to use the description text but wasn't sure if customers would see the ingredients and steps to make it, which I would want to avoid, when they sc...