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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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KDS cooking timer function

Does Toast have item cooking timer, where the KDS automatically counts down prep time after a chef confirms start cooking the order, and then flashes to remind them when it's done? 

Resolved! Expediting ToGo Orders

I'm looking for additional best practices.  We have 2 KDS screens in the BOH.  One is the main expediter screen and the other is designated for online orders and a dedicated POS for ToGo orders.  When on online order comes in, the main KDS prints a k...

KDS Fulfillment time tracking

I want to track cook's ticket time performance.  I can give each cook KDS permission. I have them sign in at their prep station. The ticket details, under kitchen operation reports has the data I need.  I want Toast AI to average the fulfillment time...

Resolved! payment

I had an event that is done and has been invoiced.  I have the CC information, but it won't let me charge it out.  The CC information is correct, but the error code is "Transaction Denied".  It shows the order as "confirmed".  How do I resolve this?

Resolved! KDS REPORTING

I wanted to know if there is a way to get better KDS reporting such as:Time of prep of itemsClock in as expo and see how you can measure his time of sending tickets What Items are taking too long to make or the one that are fast to make for me those ...

Employee Clock In

Are there any plans for improving the time clock experience? I assume there must be something in the works, but the amount of times I have to fix a punch in or delete an unintended punch, all pretty much due to the awful ui/ux of that screen. Even if...

AI Modification and Special Requests

One feature that would dramatically improve kitchen efficiency is an AI-powered modifier and special request optimizer for kitchen tickets.Right now, customers ordering online — and even servers entering orders manually — often write long, unnecessar...

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