Does REORDER feature on ToastOO still charge customers original prices?

[Erin]

Good morning!  I remember this being an issue back in the day---wondering if anyone knows if it has been fixed yet? 

Scenario:

1. A customer places an order on ToastOO
2. Time passes, and the prices on those items are increased in the Toast back-end
3. A customer "reorders" their same original order using the reorder feature, but it is charged at the old prices. 

Has this happened to anyone recently? Or can anyone confirm if Toast released a solution for this already? 

[I tried testing this in my personal account, but ToastOO is not allowing me to login this morning for some reason. It asks for my phone #, says it will send a code, and the code never comes, which is also a concern]. 

[Rob · Accepted solution]

Hey @Erin, thanks for reaching out about this! After some research, It does not appear that this bug is still in effect. However, if you or anyone else has issues with this feature please reach out!  

[Erin]

Great, appreciate you looking into it. Thanks! 

[Rob]

Happy to help!