My card reader will accept credit card transactions but will decline all debit card transactions. Has anyone else had this issue? I have been waiting to hear back from support for a few days now and need to get this issue sorted out.Thanks!
Hello! I need to install my KDS in a very hot part of my kitchen directly next to a flat top grill and over a toaster. Has anyone done this?
Hey Toast users!We are thinking about trying 'Shipday' delivery. They said they are fully integrated with Toast and a lot of Toast customers use them already. Nothing would change on our end; we would just be able to utilize both Uber and Door Dash...
Hi everyone,We’re working on a new menu tailored for commuters, especially since we have a few locations near train stations. We plan to promote this menu through our branded mobile app and offer a promo code for customers who order from it. The menu...
For year's we've been able to use a delivery dining option in our POS (so it includes customer info, address, etc.) without enabling delivery online.It seems with the updates to TDS this is no longer the case. For a while we were able to enable deliv...
There used to be a setting in UI settings for tipping that required a manager override for large tips. For example we had it set something like over $20 and mor that 100% of the check required a manager override. Recently we had a large tip that didn...
Is there a way to access the POS remotely? I need to combine acheck and the server doesn't know how
I'm trying to add a Cash Discount where servers can add an Open $ Off discount to checks and round down the cents to the nearest dollar, but would like to add a discount where any server can add it, but there is a maximum amount. In this case it woul...
I am looking to disable / remove the "Special Request" option on most of my modifier groups, I would like to keep it on a few of the groups but am looking to eliminate it where possible. Is this an option?Thanks in advance!
I would like to display a menu on my website that isn't purchasable (i.e. a current draft menu but I don't want people to be able to order online). I added a new "Draft" Menu and selected Website View-Only but nothing appears when I try to add a Menu...
I am looking for a report for HISTORY of over/under cashouts for custom periods (not just one day).I have chesked cash audit drawer history etc.
Does surcharging apply to catering orders?We have started surcharging but still has $4500 in credit card fees in one month. How can I reduce this amount even more? What actions do I need to take?
I'm in the process of closing a location - one of three under multi-location management. We have gift cards and rewards accounts. I'm wondering what will happen to these accounts after the account is deactivated. Currently, they can only be reported ...
I'm new with using the KDS and need some help with using it. Basically, I want to know if there is an easy way to take a phone order and then save it so I can send it to the KDS at a time that I decide.We have our own delivery drivers and what I'm l...
It would be great to know if Tables would tell me how often each table is being used. I could then identify tables in higher demand, either by size or location in the restaurant, and adjust the table size to maximize customer needs
