Hello,So i'm having issues with my customers names not getting saved in the guestbook. When a customer calls in for a take out order, i ask them for their phone number and name. Once I have entered their info, I then select the items they choose. Thi...
AnswerModifications to orders where Toast is classified as a marketplace facilitator are not allowed. Toast is classified as a marketplace facilitator for orders originating from the Local by Toast app and Toast Local in applicable jurisdictions. Mod...
It seems that when I first started using TOAST in 2018 there was an easy way to create a recipe for this. i.e., the recipe is 4 glasses per bottle and it automatically adjusts inventory on bottle count.anyone familiar?
so i have been having trouble trying to connect mods to recipes, most of my items get about 8 different side options and i cant seem to be able to associate or create a recipe for said mods.
We have a 12 site restaurant group, and are only a month or two into toast. The ONLY real issue we are seeing across the board is an occasional error with the on-counter toast taps, just not able accept a credit card, essentially disconnecting it see...
Let me preface by saying, the powers that be, do not want coursing. Don't mention. PLEASE.Hi! Bug Alert! Wait, TOAST AI said it's not. Paint the picture of events:Entering an order, say 40 seats.Entered 38 salads (send but keep entering orders)STAY -...
We offer a everyday special that when u buy 2 large cheese pizzas you get $4.00 of the total . large cheese costs $14 each so 2 would be $28 less $4 so with special should be $24. also it is unlimited so if buy 10 pizza you would get $20 off(5 spe...
Is it possible to close a section during service or even ahead of time? For instance, we have an outdoor patio that we need to close due to weather. If we know that 1/2 way through service we will get rain and need to close the section. Or, we know i...
I wanted to ask if you all have any advice or insight into the best process for entering EZ Cater orders into Toast, as we're getting close to rolling it out. Since EZ Cater doesn’t integrate directly with Toast, I understand from another restaurant ...
Hi there,I wanted to raise a concern (and hopefully get some clarity) regarding how Toast Tips Manager handles tip distribution. It seems like the system is missing the flexibility to tip out kitchen staff differently than other roles—something that ...
I was told two years ago that this would be ready for California in the next quarter after we onboarded (June 2023). Looks like they still haven't gotten it up and running yet. Whats up?
I am trying to narrow down where the online orders are coming from. I have all the channels set up for orders coming in from multiple areas- phones, dine in, etc... What I am trying to figure out is where the online orders actually start. I see that ...
We DESPARATELY would love to have a separate very clean page for FAST access to modifying, snoozing, and turning back on BOTH toast and 3rd party ordering platforms. at a minimum, if you could even put these two modules together on the top of a p...
So we are new. We can only Pre-Auth a card by swiping. The "hockey puck" intert and tap reader does not function for pre-auth. It works only for Guest pay at our Guest Facing Display. Any Ideas?
I’m looking for a way to exclude certain items from having service charges applied. Specifically, we charge rental fees for some of our event spaces, and we’d like to ensure that service charges are only applied to food and beverage totals—not to the...
