Hello Toasters, This is primarily a feature request, but curious if any other brands are looking for this as well. We desperately need an internal name field for menu items, mainly modifiers. We have individual modifiers that have the same name but a...
Looking for Ideas and SolutionsHi Toast Community!I'm currently facing a challenge with managing two identical menus for Dine-In and Takeout, and I'd love to hear how others are handling similar setups.To better manage dining-option-specific configur...
Hi everyone,I'm trying to configure an automatic 20% Happy Hour discount from 1 PM to 5 PM daily at our restaurant, but Toast keeps displaying the following error:"This discount is currently unavailable due to its Hours Available configuration. Pleas...
ISSUE: soups, salads, chips, etc. are all taken care of by the food runner but they still need to be on the expo screen. When the kitchen fulfills all food items, the order does not go to the front of the KDS because the sauces are showing up as not ...
How are other operators handling alcohol discounts in Toast?We need to allow alcohol items to be discounted for things like Happy Hour, daily specials, and manager comps, but exclude them from stackable promotions such as 25% off coupons, mailers, a...
Having issues with our Uber Eats/Doordash orders printing... sometimes they print, sometimes they don't, sometimes they print three days later. Has anyone else had this issue?We recently ordered a new tablet because our old one also will not seem to ...
There really needs to be an integration between the events and catering module and the reservation module!!! 100% of all our events through the events and catering module are IN HOUSE, however, when we confirm the event/party it should automatically ...
Have had Toast for years. Recent issues of tickets not printing. In some cases they have printed at another station. In other cases they have not printed at all and we didn't know until the customer showed up. This has been going on very randomly for...
Currently, our kitchen ticket printers print online orders and scheduled orders exactly the same way. And it becomes confusing for our cooks. For example, the online deliveries print with a quote time on top, typically 1 hour from when they are place...
So we are new. We can only Pre-Auth a card by swiping. The "hockey puck" intert and tap reader does not function for pre-auth. It works only for Guest pay at our Guest Facing Display. Any Ideas?
We frequently use order throttling when we are inundated with orders. The constant challenge we face is remembering to turn it off.My employees set timers on their personal devices to remind themselves to check the throttle. However, I have noticed n...
I operate Capybara Ramen & Sushi in Clermont, Florida. I recently tested our Toast Online Ordering page with Chrome Lighthouse because of growing concerns about ADA website accessibility.A recent post in a Florida Thai restaurant owners’ group report...
When does toast capture the hourly sales? When the check is created, or when the check is cashed out, or when the item is added to the check?Reason I ask is that frequently, our hourly sales numbers adjust up significantly, or don't represent the act...
Hi everyone!I was wondering if anyone knows how orders that appear as remakes on the DoorDash tablet flow into Toast.Over the past couple of years, I’ve transitioned out of an operations role and rarely look at orders on the tablets anymore. Today, I...
Hi Toast Community!How come there isn't an options in Discounts to set a MAXIMUM discount. You can set a min/max spend for the discount to work, but shouldn't there be to set the maximum amount an employee or Toast will take off? Or am I missing a ...
