I'm looking for a way to make the header margin larger on receipts, so that when our staff prints to-go and delivery receipts and puts them in the rail, the rail does not cover up the large order number at the top of the receipt.Toast Support states ...
Phone support is time consuming and is not helpful for sending screen shots! Will Toast reinstate the online help desk? I won't be posting restaurant data to a public forum!
Hello! I am looking for instructions on how to reallocate credit card tips that ended up in the wrong tip pool.The Scenario: A check was opened by a bartender and on drink was purchased. The customer then moved to a table where a server completed the...
Hi allCurrently we have our online ordering set to manually approve instead of auto printing to the kitchen. Upon approval of the order the customer receipt automatically prints out for the server. I would like to turn off manual approval and have on...
Does anyone sell gift cards at Costco? Looking to find out how to sell these into Costco without bulk loading.
Hello, Was looking to see if anyone has any experience with combo-ing . I am specifically looking at what order the system sifts through in order to decide the correct combo (from within a specific discount vs discount lists)? Top to bottom or bottom...
Is there a way to remove this field asking for a guest's Company when checking out on the Catering online ordering page? We keep having guests use it as a place to enter custom requests.
There should be a way to create a report for specific items (like sipping tequilas & specific margaritas) so I can analyze sales quantities & dollars, per server.
I'm in the process of closing a location - one of three under multi-location management. We have gift cards and rewards accounts. I'm wondering what will happen to these accounts after the account is deactivated. Currently, they can only be reported ...
If a guest leaves without paying their tab and the pre-authorized credit card declines, I would like to block that guest from ordering at Order and Pay in the future. Is there a way to block or "mark" guests by name, phone number and/or email addres...
I was hoping there could be a way of doing Z reports (and sales summary reports) without all that paper. There's no reason why it can't be emailed and I could print out the results on a regular printer on 8-1/2 x 11.Anyone know how this can be done?
Is there a way to set different quantities of reservations per 1/2 hour? Currently, I’m only seeing having the same # of seats per 1/2 hour all through a shift. So if I book a table of 14, that’s all I can book. I’d like to be able to adjust each 1/2...
How do I contact Toast support via email? I have the phone number, but I can't send screenshots over the phone and the wait time is 10+ minutes. I just want to send an email so I can go on about my day.
Hello everyone,I was hoping someone could assist in explaining the Close Out Report. I am wanting to know if I can Close Out the report twice in one day since I have two shifts?
Would love to see on our KDS for our pizzeria to show when a driver is assigned to the order instead of me going to orderhub and checking. It would be nice to see it right below the order number once its been assigned and shows a pick up time? Thi...
