Is there a way to rescind (NOT "resend") an invite link when sent to a new employee? My managers keep accidentally inviting new employees to create an account and it's messing up our processes.Related, is there a way to make the Add New Employee func...
I’m a little surprised gift cards are not available as a payment option for Toast Catering & Events, neither on the back end invoices nor on the guest’s end for invoices or online ordering. I spoke with support and they said the engineering team has ...
Hello!Has anyone using Text To Pay had success with having the orders route directly to the kitchen (KDS & Printer) once the customer has paid? When we joined Toast earlier this year in January, Text To Pay was promoted as an alternative to taking pa...
Does anyone know if there's any updates with this problem of not being able to change a customer's delivery address in the customer information. Some customers have multiple addresses that they request delivery to, or some customers move addresses. O...
Dear Toast Team,As a forward-thinking company at the forefront of restaurant management technology, integrating Bitcoin payments via the Lightning Network would be a strategic move that aligns with the evolving financial landscape. Bitcoin, as a dece...
ISSUE: soups, salads, chips, etc. are all taken care of by the food runner but they still need to be on the expo screen. When the kitchen fulfills all food items, the order does not go to the front of the KDS because the sauces are showing up as not ...
Hello everyone, I’m Antonio Urdaneta. My wife Martha and I are the owners of QuickBite Bakery & Coffee, and we’d like to share an ongoing issue we’ve been facing with Toast’s payment processing.Since the day we opened—which is now over two months ago...
I am trying to setup a discount "Buy 2 Entrees, Get One App Free." Following the instructions in the tutorial (https://doc.toasttab.com/doc/platformguide/adminDiscountsConfigureBogo.html), I have added the menu groups for the required purchase and ...
Hello, I'm hoping someone here has run into this and has a fix. We are having a recurring issue with future-dated delivery orders. When a customer orders an order for a future date and leaves a tip, the tip is attached to the order takers shift revie...
I could have sworn modifiers were excluded from Discounts, but I just did a test and it's still being included.I created a discount of 10% off a specific item.There is a promo code set.Then I went to the item's modifiers and selected the "cannot be d...
Does anyone know how to set up a tiered loyalty program where guests can unlock higher rewards as they move up through each level? Is there a way to accomplish this?
Hello, We operate in Texas, which does not require a number to be issued on tax exempt certificates. However, Toast requires a number when ringing up an order as tax exempt.How can we bypass the number requirement?
Hello!I am having an issue with schedule enforcement. We need to make it so employees cannot clock in more than 15 minutes before their shifts start. We have schedule enforcement set up on Toast for the desired timeline - I used my desktop to set it ...
Hi,I have a dine in area, a delivery service station and a take out service station.I would like an expediter printer to- print dine in expediter tickets to the restaurant printer- Delivery expo tickets to the delivery station- Take Out Expo ticket t...
How to SEE all Food Items: and their corresponding printer locations; as a table or report?So many times I have to update Menu items, or add items. And I don't remember what the printer associated with that type of food.Example: new item "Roast Duck ...
