Hello! We are having an issue with our 3rd party apps that allow for customers to order more than what we have in stock. For example, our Toast POS system will show that we have 3 chocolate chip cookies in our store BUT because it is in stock, a cust...
We require guests to spend a minimum of $10 if they want to use a credit card. Is there a way to set a minimum for credit card purchases. We do not offer on-line orders, this would be in-person purchases only. Thanks much!
HiSometimes when you open a check, but exit without adding anything, it doesn't show as an open check, but ToastNow reflects this as an open check. Its odd, I try to judge if the restaurant is busy based on the number of open checks, but often i get ...
2 part question - we're a pizzeria.Is it possible to print a menu item at 2 different prep stations but have the modifiers only print at one?Example: If someone orders a chicken finger sub, the sub and all its toppings get printed to the sub prep sta...
How do we setup the menu for Build your own concept to manage the Inventory and track the actuals vs theoretical. We are like a Chipotle concept and customers choose different protein options and can choose either just 1 protein or half and half of 2...
I am a small restaurant who will be using QR codes for hotel room service. I am looking for any help from anyone who is currently doing this. so far I have mapped every room as a table on the POS and created codes for each room. I have created a sepa...
I'm having an issue where five to ten old, sold tickets will periodically reappear on the Expo KDS screen. Most of the time, the tickets are around 5 hours old; and there is usually a common item across all the checks. That common item could be somet...
We use printed prep station tickets at all of our stations. Tickets from phone and in person orders print with items grouped by category (coffee, food, smoothies, etc). But when a guest orders online, items on the prep ticket print in exactly the o...
We are trying to figure out how to execute the following: Our neighbor is a brewery, and they would like us to deliver food directly to their patrons. We plan to set up a unique QR code for each table in their taproom. Guests will scan the QR code to...
Has anybody had this issue before? We have another sticky label printer that doesn’t have this problem but this Epson-TM-L90ii is causing this issue.
Hi There, I hope this makes it to the right Team. We would like more options for Kitchen reports. Specifically, the ticket time detail report. Ideally, consolidate by check number so we can gain a true understanding of our ticket times. The reporting...
We are a tiki bar/restaurant on the water. We have toast Mobile Order and Pay for our boat slips and various chairs throughout our restaurant so that guest can order for themselves in these areas with servers helping this process. The issue were runn...
Hello! I am wondering why it is when I am charging an order to a house account, two receipts print. I don't need any receipt because the guests ordering don't require one. And certainly not two. I'm wasting receipt tape with the this and am hoping so...
I have a delivery customer that has made several fraudulent chargebacks that we have lost, but I'm considering pressing charges since we know she got the food (it was 5 deliveries to the same house, and my drivers know her by name). Does anyone know ...
Ok... I need a mobile ordering/KDS Routing expert here.We just turned on Mobile Ordering in our coffee shop. We have the receipts print at our expediter screen. However... we don't need the "Merchant" copy of the receipt to print. Anyone know if ther...
