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Order Ready Display Timing Out

As of about 3-weeks ago our Order Ready display now randomly goes blank after 10-14 minutes.  It worked great up until then.  When the screen does go blank,  If you press an arrow button on the remote, it comes back on for another 10-14mins.  We tested other apps on the firestick and none of them timeout.  Anyone else having this issue?

1 REPLY 1

Rob
Community Manager
Community Manager

Hey @jtmiller09, Here's an article I found that might help you with the issue you're facing. If you're still having trouble, I recommend contacting support. But if you do manage to find a solution, please let me know so I can update the article and help others who might be facing the same problem.

Order Ready Board Overview & Configuration



Robert Anderson, Community Manager
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