Resolved! House account order reappeared on KDS a week after fulfilled
I have a house account customer that had an event last month that has reappeared on the KDS just this week. Any thoughts on why that would happen?
Forum Posts
Recipes on the POS
Looking for a way to have recipes for our signature cocktails to maybe show on the POS terminal when a bartender may not remember or a new hire can access easily and quickly. I'm asking because ive used POS systems in the past that have this option. ...
Resolved! Yiftee Gift Card Processing
My community is utilizing Liftee, which allows for communities to create gift cards that work at participating local businesses. (Intro to Yiftee: https://youtu.be/FB7Y2dyK64A?feature=shared ) Does anyone else use Yiftee in their business/community? ...
Order & Pay Hours
Is there a road map to add daily hours to Order & Pay or even to Menus similar to how Take out and Delivery are? It quite annoying to have to change hours constantly for weekend hours, special events, etc. Our seating is 90% outside and we don't real...
New Dashboard
Hey Toasters! With this new updated to the backend dashboard it seems to be a little glitchy. It has changed on some of my managers logins but not all and it looks like it is messing with our preset settings. Such as our work week runs Saturday-Frid...
Power Outages
How does clock-outs work, when a power outage happens? As far as tip-outs
Print Take Out Tickets Only
Hello,Does anyone know the best way to configure the Kitchen printer to print take-out tickets ONLY and not any Dine-In tickets? I am looking at the item routing settings, but not quite sure if that's even an option to do. We currently implemented Ki...
Resolved! GrubHub Prep Stations
Spoiler We just set up with Grubhub. Our first few orders cam through and the items didnt show on any of the proper Prep Stations. The ticket shows on expo, but none of my cooks saw anything. Anyone know anything about this? All my menu items ar...
Regarding Sales Cancellation
Regarding Sales Cancellation,Our company has set a policy restrictions on sales cancellations. Furthermore, even when a sales cancellation is possible, it doesn't reflect in the numbers on the day of cancellation. Instead, it alters the sales data at...
Default Modifier Changes Not Showing Correctly
Hi, I'm having trouble with my kitchen staff seeing the modifier changes on our sandwiches. We are a new restaurant so the tickets/KDS need to show the default modifiers. The support article on default modifiers (https://central.toasttab.com/s/articl...
Toast DoorDash Integration and Tips
Has anyone encountered setting up a Tip Pool for the Door Dash drivers specifically so as those tips garnered go to them and not the restaurant. I have created a Tip pool but it lumps all Online Ordering tips into the pool, thus any Door Dash driver ...
Disable Auto-Fire for Scheduled Order
Hello! We use Toast and an online ordering partner. We've captured scheduled orders for an event on Monday, but we're looking for a way to prevent all of them from auto-firing to the KDS based on prep time and instead would prefer to manually fire ea...
pick up only specials for online ordering
can i have items be pick up only
Employee Turnover rate
Is there a report for employee turnover percentage - I think its critical for our operations
