I used to have an online ordering service through Edining, and for takeout or delivery orders, my restaurant would receive information indicating whether the order was already paid or not. It would display "Paid online" or "Not Paid" based on the payment status. During busy times, our staff could easily identify which orders required payment and confidently handle them. However, with the transition to Toast's kitchen slip, this information is missing. When there are 15 orders ready, I have to navigate through all the orders on the POS screen, which takes a long time to determine the payment status. There should be a field or indicator displaying whether the order is paid online or not on the kitchen slip so staff can simply hand over the food without being worried asking to pay twice, or if anyone has any other suggestions that can save time during busy time to determine order payment status I will be a great help.
