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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! Tipshare

How are handling tipshare collected from servers and divided among support staff?  Specifically, when you are paying out servers their charge tips nightly.

Any idea how to eliminate the 0.00 open checks?

HiSometimes when you open a check, but exit without adding anything, it doesn't show as an open check, but ToastNow reflects this as an open check. Its odd, I try to judge if the restaurant is busy based on the number of open checks, but often i get ...

Resolved! Training Toast Tables

I'm searching for an online course to use for training my FOH staff on how to use the Toast Tables reservation system. We use opentable at our other restaurants and they have a really good online training course. Does something like this exist for th...

Drawer help!

I need some help. We went live with Toast yesterday, and while I’m really excited about the new system overall, the support we’ve received, especially with menu building and on our go-live day was not what I expected. It was chaotic and stressful, an...

Expeditor recalling tickets on its own

9/5 - Our toast Expeditor and prep station screens started recalling tickets on its own. It happened intermittently then recalled every ticket for the day. Called toast and they walked through several different experts and sent a message to the engin...

Toast payroll noncompliance

I'm from a state with mandatory sick/safe time and Toast claims payroll essentials is compliant with the law but it is not. Anyone else dealing with the gaps in this payroll solution and completely incompetent Toast support?The law states that you ha...

Feature Requests

I've been using TOAST for 5 years and have submitted 30 + Feature Requests.  None have been implemented.The biggest issue is zero transparency.We don't know how many other restaurants want the same features.We don't know if TOAST is working on them.I...

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