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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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XtraChef Product setup

Hi,  I am in the process of setting up XtraChef and looking for help setting up products.  Does anyone have a list of how they set up products?  I'm unsure how to set some things up. For example When setting up a canned vegetable would I set that up ...

Resolved! First Party Delivery + Third Party Delivery

Hi all,We were told by our Toast sales reps that it is possible to have our own delivery vehicle in combination with 3rd party delivery. Exactly like how Papa Johns defers their orders to Doordash when they don't have enough drivers.Is this actually ...

Can employees login to see their daily tips?

We have switched from handing out tips on a daily basis, to putting tips onto paychecks. We use a tip pool, so individuals typically don't see how much they earned each day. Is there a way for employees to log in to Toast to be able to see their dail...

Full Menu Export or Report Needed

Has anyone come upon, or know how to export an entire menu? Something that includes the Menu, Menu Group, Item Name, Description, and Pricing. I have yet to find anything that remotely resembles this, and it would be very helpful. None of the Menu Re...

Server Firing - Un-fire & Add-Ons

I am in the middle of configuring a new KDS system. We have had Toast for about 4 years and finally upgrading to KDS. We previously only had server printers that would print tickets to hand in to the kitchen (Expo, Hot, Cold). Never even had printers...

No direct deposit

I keep trying to change my preference from a paper paycheck to direct deposit and on my app there is no payment method setting. there is no settings at all on the my toast app other than changing when the start of my week is. 

Printer Problems

I'm having a strange issue where certain items aren't sending through to the kitchen. It happens sporadically and seems to only be happening to items under my "pizza" section. For example, I will wring through wings, a salad and a pizza but the pizza...

Unpaid Orders

Hi, we have experienced a couple of people recently not paying for their checks and we have gone about handling it in the back end a couple of different ways from voiding the order to using discounts. Some of the time the person does come back in and...

Owner entering employee breaks

Hello, An owner who has all permissions can enter an employee break start time, but only has the ability to end the break in the AM. He says he doesn't have any PM times coming up to end the break. I cannot find a setting to correct this. Any ideas? ...

Resolved! Menu setup

Hi, We have expanded to a second location and our menus are the exact same but the menus in Toast are a little different.  I would like both to be the exact same.  Both also need some redoing so I'm looking for someone who can delete our menus from T...

Packaging Preference for Takeout & Delivery

Hello everyone,Is anyone currently using the Packaging Preference feature for Takeout & Delivery? We've been utilizing it for approximately two months now. Initially, everything was running smoothly; however, we've encountered the following issue:1. ...

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