We're so excited to announce Toast IQ, a new conversational AI assistant built right into the Toast Now app and Toast Web. We mean it when we say this is human-boosting tech. It’s designed to be your new superpower.
How it works
Toast IQ is built on billions of data points from across the Toast community (that's ~148,000 locations!) so it's purpose-built for hospitality. It understands the chaos and the language of a restaurant.
It doesn't just answer questions, it proactively surfaces insights and helps you take action, all in plain English.
Ask complex questions: "What single change would improve my business most?" or "Which shifts are driving the highest labor cost?"
Take action instantly: "86 all items with avocado" or "Adjust a server's clockout from Friday's dinner shift."
Get proactive insights: A personalized "For you" feed flags trends and opportunities, like a major event in your area that might affect staffing.
Real-world results
Don't just take our word for it. Romain Bernus, Co-Owner of Le Petit Four Bakery, said Toast IQ turns hours of late-night reporting into "instant clarity."
His favorite part? He asked about daily drink sales and learned that one barista was averaging 76 drinks per 60 minutes. He immediately gave him a bonus. That’s what this is all about: using tech to spot and reward the great people at the heart of hospitality.
A boost for your beverage sales
We've also partnered with The Coca-Cola Company to create an exclusive feature inside Toast IQ. It's designed to help you improve sales of high-margin items like beverages. It can proactively suggest menu optimizations, like adding enticing photos or descriptions for your Coca-Cola products, that you can accept in just a few clicks.
Toast IQ is available now for all U.S. customers on iOS and Android. Open your Toast Now app or log in to Toast Web to check it out! We built this for you, and we can't wait to hear what you think.
