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Yea this ux design flaw is frustrating, but it actually does correct itself. However, then its up to the customer to 1) be observant that it's changed and 2) understand it's a system flaw and not blame us for that. We aren't always so lucky. The pr...
Another thing I just thought of is that an item wont scan if the previous item is still waiting on an option choice, like size choice or modifier. Even if the modifier is optional, if we don't hit done and get out of that item, we can't scan anything...
We have experienced this as well, very infrequently, but more than a handful of times. The only deduction I've made, which may or may not be even be the cause, is that when I go into the Quick Edit for an item on the POS and scan the barcode into the...
We don't use the Doordash integration but we use the Toast Delivery Service with the Doordash drivers. For every delivery order Toast charges $7.50 in fees, but we choose how much the customers pays for delivery to offset this expense. For us, we cha...
It would be really helpful if "Don't Make" could be added to the same section where Special Request and Discount Item shows up when you highlight an item on the check.
