Toast Community

chrisMKE · 09-20-2023

Every year we would do a promotion with our gift cards around the holidays. Buy $50 get $10 bonus that had to be used between January 1 and March 31st. We are currently using the Toast Gift Card program.We have an easy program for our physical card...

chrisMKE · 05-31-2023

Hello,We occasionally receive charge backs from customers that order on line. Is there any way to challenge these or we out of luck?

chrisMKE

Hello! I have brought this up to Toast on more than one occasion. They have not figured out a solution to this. We don't have as many issues as you do, but every dollar counts. The advice I was given is two things you can do. 1. don't take on li...

chrisMKE · 10-19-2023

That's the best work around, however, we would love to be able to do both. I would also like them to add an expiration on the gift cards. That would be helpful.

chrisMKE · 10-19-2023

Hello,Yes we are having the same issue. We want to offer the guest $20 per $100 and have them have to use the $20 between January and March. This drives traffic to our restaurants during a slower period. We have to do a work around which is to onl...

chrisMKE · 09-20-2023

Thanks for the help!

chrisMKE · 08-21-2023

Thanks!

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On Line Order Charge Back Challenger Help

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Re: On Line Order Charge Back Challenger Help