Toast Community

gbare_benice · 10-08-2023

Hello!Is anyone else having an issue where servers are allowed to continue ordering an item on a count after running out and resulting in a -1 count. We are having it happen on a regular basis, but support says it is a fluke.Please keep in mind we do...

gbare_benice · 10-08-2023

The discount procedure you described is the method we use. We have developed a testing protocol to see if we can consistently reproduce the issue in the production environment this week. Toast support seems to think that it may have to do with multip...

gbare_benice · 10-08-2023

Thanks! Seems to happen to us often. We put the count in at the beginning of the shift on special items. We have only been online at this store since 08/29/2023 and I have four documented cases. Starting with one less hasn't helped us, we still end ...

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