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THG · 10-04-2023

How do I set up a tip pool for a single party attended by more than one server?In the case at hand, it was about 20 guests ordering drinks and apps with a single payer and multiple servers. These servers were attending to other guests at the same ti...

THG · 09-30-2023

A server clocked out, did not leave the building, and immediately starting working again without clocking back in. The server did realize and clocked back in a few minutes later (probably the first time they tried to use POS).I attempted to clear th...

THG · 10-05-2023

I think "private events" might be a way to work this. Where can I find more details for private events than were provided in the articles you linked?

THG · 10-05-2023

I'm using Tips Manager and Toast Payroll. I will dive into the articles in a moment, but it there a way for me to re-assign a tip from the backend? Or, do I just have to wait until payroll and adjust the tips at that time?

THG · 10-05-2023

No one has reached out to me. I have not tried the hep line, figured I'd check here first.

THG · 09-30-2023

1) Was there a way I could have reverted to the single shift with out deleting the second time entry?>> No.I should have said "without first deleting the second time entry". Meaning without interrupting the server's current clocked in status. I rea...

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