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Sydney042100
Community Ambassador
since ‎12-04-2022
‎10-18-2024

User Statistics

  • 72 Posts
  • 6 Solutions
  • 14 Kudos given
  • 46 Kudos received

User Activity

Crafting the Perfect Holiday Marketing Strategy: Tips for Captivating Seasonal Guests

10-18-2024
We’ve all fallen for a similar marketing strategy, something along the lines of  “enter your email for 20% off your next order”. Successful marketing is achieved by compelling someone to act. In this scenario, saving a few bucks is giving me a reason...

Chargebacks

09-01-2024
Has anyone seen an increase in in-disputable chargebacks? We are getting wrecked by these currently with one or two a week. I always submit a signed physical receipt and still lose the dispute. Ideas?

Tip Suggestion with Split Payments

08-17-2024
Hi all! Just wondering if anyone has noticed this. When a guest pays partial card and partial cash, the Tip suggestion is only based on the amount paid on the card. My servers get very frustrated with this. A guest could pay a $200 bill with $100 cas...

Loyalty Cards/Mag Strip Cards

08-05-2024
Hi everyone! We have a Mug Club membership and have cards produced each year, however the cards do not swipe or even function and are more of a form of ID. Does anyone know if there is a customizable card out there with a mag strip compatible with to...

Double Orders?

06-26-2023
Just reaching out to see if anyone has experienced this issue. As of probably 18 months ago, my POS devices (Toast to-go) started auto sending repeats of items. We have trouble shooted everything. Reached out to Toast about the issue but it seems to ...
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