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Double Orders?

Sydney042100
Community Ambassador

Just reaching out to see if anyone has experienced this issue. As of probably 18 months ago, my POS devices (Toast to-go) started auto sending repeats of items. 

We have trouble shooted everything. Reached out to Toast about the issue but it seems to have never occurred before. 

This is causing financial loss to our company. Reoccurring almost daily resulting in multiple comps a day. 

6 REPLIES 6

Hi, @Sydney042100 If possible, could you please provide the steps you took to resolve the issue? This will be helpful for others who may encounter a similar problem!



Robert Anderson, Community Manager
Toast

This has happened to me once and it was due to having 2 devices set as the Auto Fire device. 

Hope this helps.